WD Community

My Cloud Mirror Gen 2 - I am connected but at the same time "Can't connect to WDMycloudMirror"

I have windows 10 and have had Mycloud Mirror working well for a couple of years. Recently noticed that it isnt syncing and found this oddity.
I can access it through windows explorer and it shows up on my Dasboard as if everything is fine. But in the MyCloud Files on the internet (chrome) it states “Can’t connect to WDMyCloudMirror” and in the small WD Sync button in the bottom right taskbar it states that “WDMyCloudMirror” is missing.
I have rebooted both pc, router and MyCloud Mirror.
So what is going on? It is obviously connected to my network since I can access it through windows explorer but then it says its not there…
Hope someone can help.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.