My MyCloud Home is coming up as offline in WD Discovery, and an internal server error comes up whenever I try and log in. This is been happening for about a week and I can no longer access it through finder.
I have unistalled and re installed WD Discovery a couple of times, I have shut it down and rebooted, checked my router, I have checked for any updates on my computer, turned firewalls and antivirus software off and on, checked the file sharing settings and tried logging in to the server as a registered user which didnt work, I can connect as a guest but can’t see anything.
I have checked the IP address to create a bug report, following this;
but it just says not found next to key and message.
I have gone through the steps listed here, several times and still nothing;
The LED lights are all steady and indicate that it is working, I can connect through the web app and on my phone.
This problem is on my MacBook Pro running High Sierra 10.13.5 with avast anti virus (don’t know if this could be the problem, i have checked message boards for avast but can’t find anything). I have done everything I can think off but there are still problems, if there is anything else anyone can think of looking at to solve this it would be much appreciated.