Hello, my home home says it is off line and I can’t get it to come back on. I’ve unplugged it several times but it doesn’t help. Could someone help me please?
Hi,
Please refer to the following link: WD My Cloud Home Not Detected, Not Found, Cannot Connect or Device Offline
Hello,
I don’t feel like I am getting any customer support.
I have have just installed for the hundredth time WD Discovery and still I am being told my device is not supported.
I have uninstalled, and reinstalled, I have rebooted, but nothing I do can get me access to my cloud home.
I have been sent loads of links to read, but nothing has actually helped.
I have tried everything to make sure I have the up to date version of WD Discovery, but still I’m told my device is not supported.
What can I do next please?
