I’ve had MyCloud home for a while now, and it’s always worked fine. Recently my computer can not find it at all. Nothing has updated, nothing is different. It just doesn’t show up. I’ve tried every solution i can find online and NOTHING works because most of them require being able to SEE the device somehow. My computer acts like the device doesn’t exist.
It used to be the Z: drive, which still shows up, but when I click it, nothing happens… (it also used to say “heather’s my cloud home” not “Z”).
Even when I type the direct device into the file explorer bar, it doesn’t find any of my files! It finds the “public” files (of which i have none) but it doesn’t ask for any login info or show me my actual files.
I have tried adding credentials and it “worked” (meaning it accepted the credentials and they show up now) BUT it still doesn’t actually let me see the device in file explorer or on my pc or anything.
Please help, ALL of my work files are on this drive and I NEED to be able to access it through the file explorer. Accessing the cloud online and downloading the files every time I need them is getting infuriating.