Hello, I recently purchased a “MY Cloud Home” (WDBVXC) 6TB. I noticed on WD’s website that they are saying certain devices will not support MY Cloud OS 5 next year and those devices will not be able to be accessed remotely anymore. Is my device one of those affected devices? The compatibility chart discussing affected devices says my device is “not applicable.” However, I just want to be absolutely sure as I just bought this product and can return it if this device will not be supported next year.
I appreciate any answers anyone can provide. Thank you!
I think so? TO be honest, I am not that tech-savvy. The software version is stated as 7.15.1-101
So, I think that I don’t need to worry about this, but I am not sure. That is why I am asking in this forum for the more tech-savvy people.
They are dropping support to My Cloud OS 3 and lower. My Cloud Home Devices are not affected.
Software Definition (techterms.com)
Firmware Definition (techterms.com)
This is what I own and known as OS 3 or Firmware 04.xx.xx. See image below. If I want to I can get a
My Cloud Home at a discount price as was shown in one of the links I provided. See second image below.
Click on, tap, or activate image to enlarge it.
This image shows more information that I provided a link for you to look at. This is an example image. If your device needed updating it would be done, Over The Air (OTA).