I returned the My Cloud Home and exchanged it for My Book and the WD Utilities software that comes with it doesn’t even recognize this drive either. It keeps saying to connect a drive when it’s already connected. WD needs to stop including garbage software. WD Discovery isn’t worth a ■■■■ either because it has very limited options other than advertising other software.
It also shows the My Cloud Home which I no longer have. It can’t be anything left behind on the drive because I restored my system to a time before I purchased it. So that isn’t the reason either. WD Discovery is just flawed. I uninstalled it.