None of the WD tools for My Cloud Home work

I have never been able to use the WD Utilities with my My Cloud Home device. This includes WD Discovery. I have gone through all of the set up instructions, read through Community posts, FAQs, etc. Is anyone else having this problem and what do I do to solve it?

That’s because the WD My Cloud Home Does Not Support It. (It only Supports WD Discovery)

https://support-en.wd.com/app/answers/detail/a_id/2668

The My Cloud Home only works with WD Discovery 2.1 … check you’re not installing the old 1.x.x.x version.