WD Drive Utilities can't see MyCloud Home

Software WD Utilities
1

sorry if this message is send for the second time (the first attempt was apparently to the wrong forum)

The other day I bought a MyCloud Home Nas server.
I installed WD Discovery and I can see in my Windows File explorer the space of my NAS.
I can copy data to it: so far so good.
I also downloaded WD Drive Utilities and WD Security but when I launch them I can’t see my MyCloud drive.
I did enable in Network Settings Netbios over TCP/IP.
Can anyone help me with that please?
What I really want to do is give the NAS a fixed IP address, mask and default gateway
How should I proceed?
I use Windows10 Home (64-bit)
thanks in advance for any answer

2

WD Drive utilities and WD security do not support the My Cloud Home.

Also the My Cloud home does not support static IP addresses. DHCP will have to be used.

1 Like
3

thank you very much for this clear and concise answer.

gabriël