My cloud ex2 ultra does not have applications does not connect plex

Yesterday, the nas does not let me see the applications and the Plex server does not allow to identify the movies, and then it did not connect, I have deleted the application from the server,I have reinstalled and it does not work, does anyone have a solution?

Hi @xverso87,

Please refer to the below link to check the article Plex Doesn’t Start After Update or Installation:
https://support-en.wd.com/app/answers/detail/a_id/16524