My Book DUo Setup - There seems to be a problem

I’m trying to set up my new My Book Duo via the downloaded software.  It gives me a message about loosing internet connectivity (which I don’t), and when it scans to ‘make sure everything’s working’, it says there seems to be a problem, and that I may not be able to configure my device.  I am able to access the drive via the web interface, so it is working.  I’m flipping it to RAID 1 right now.

Why would the software not work?  Is there even anything special about the software that I need it for, vs the web interface?

Thanks

skinnyguy wrote:

 Is there even anything special about the software that I need it for, vs the web interface?

 

Thanks

No.  I’ve never even used it.