Hi, looking for some help…
I powered down (removed power connection) to my 2yr old WDMYCloud that (up till now) has been performing brilliantly, in order to decorate the room that contains both the device and my router.
The router I powered back up instantly in another room whilst I decorated but I left the WDMYCloud powered down for a few days as I didn’t need it straight away.
Anyway, job done router and WDMYCloud back in room, connected via ethernet to the router and I now have a solid yellow light at the front.
The ethernet lights are: top light, pulsing, bottom light off. The router has both lights flashing.
It appears to me that the router is trying to communicate but the WD is not having any of it.
I have performed a 4 sec and 40 sec reboot (ensuring I followed previous posts correctly as to how to perform it properly) still no joy
I have also tried to connect it to my windows8 PC, but still no solid blue light.
Any thoughts, it feels like the WD network card has failed… I am just praying that I have not lost any of my data!!!
Please help if you can- I will try anything at this stage!
nb: It is a sky router, no hardware has been replaced and no software updates performed over the last few days.
All other router functions appear to be working normally - admin page indicate all other devices are connected via the wireless