Hi. I have a problem with my WDMyCloud. It doesn’t turn blue. I reset it so many times but still no luck.
I got white/yellow light steady but after a minute or two, it blinks then it goes back to steady state. At the back panel, sometimes the green flashes and orange light doesn’t lit. I’m not sure if this is a cable issue. I tried also removing the ethernet cable, unplugged the power then plugged it again while pressing the reset button after that I got steady white again. It says in the manual if there’s no connection on the cable it should be blinking constantly but mine, it just steady white.
What else should I do? I’ve done a different reset but still doesn’t work.
Generally one LED will indicate connection and the second LED will indicate network traffic. At this point just connect the My Cloud and walk away from it for a while then come back and see if the front LED still some other color than blue.
If one looks at the My Cloud User Manual (https://support.wdc.com/product.aspx?ID=904) they’ll see diagrams that indicates what each LED light is for on the Ethernet port. For example from the single bay My Cloud v2.x user manual:
No. The lower LED (Ethernet Link) should be static:
off indicates a fault in the Ethernet connection (somewhere)
yellow indicates a 100Mbps link has been established
green indicates a 1Gbps link has been established.
If the lower LED is changing, something is wrong.
Try unplugging & re-plugging the cable at both ends.
Try replacing the cable.
Try a different port on the router.
The upper LED (Ethernet Activity) should flicker intermittently, indicating traffic is being passed over the link.
If your device is old, and the problem arose after you had turned it off at some point (turned the PSU off), it’s possible that the PSU is faulty, and unable to supply enough current to boot the device.
I have exactly the same problem.
-white/yellow light on the front blinks once after that it stays solid, the blue light doesn’t come on
-the upper LED (ethernet activity) blinks intermittently
-the lower LED (ethernet Link) is solid only when plugged into my laptop, but when plugged into the router it is never blinks)
Do you have a solution? Most importantly how can I access my data?
Hi, I have the same problem - Mycloud 2TB, until recently I had a constant blue light but suddenly I have noticed that it is gone, and now there is no light at all.
When I try to access the could from my new laptop - I cannot: it does not recognize it so I cannot install.
What should I do to fix it?
Same problem here. Good network connection, according to the LEDs on the Ethernet port. Steady green, 1 Gb. The front panel LED goes from blinking yellow to steady yellow, then dark. Is there a way to recover my data?