My cooling fan stopped working, got a replacement but noticed the connection wired where in a different order. Old one was (L>R) black, red, yellow. new one red, yellow, black.
I changed the order to match the old one but it’s not running.
Does anyone know which order the the colours should be.
Hi @mickiete,
Please refer to the article: My Cloud: Fan Not Working or Failure Alert Message: My Cloud: Fan Not Working or Failure Alert Message
Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
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