figured out how to fix cooling fan not working. there is 3 wires from fan, one red, black, and yellow. black solder connection on circuit board missing on top of board. It was only on bottom side. Intermittent. Worked when cold, but stopped when unit heated up. Expansion. Resoldered and works again.
Hi @woodworm,
Please refer to the below article of My Cloud Fan Not Working or Failure Alert Message:
https://support-en.wd.com/app/answers/detail/a_id/24618
thanks for the info page. hopefully i won’t need it in the future. my fan problem is fixed. my repaired circuit board worked.
