My Cloud EX2100

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

good day all,

I have a 8TB My Cloud EX2100 and the fan is not working anymore. I tried to take it apart but stopped after I got the chassis off since I am unsure how to move forward. can anyone point me to a manual or a video on how to remove the fan so I can get the part number and also replace it? please let me know. thank you.

2

Hi @heeroyuy25,

Please refer to the below article My Cloud Fan Not Working or Failure Alert Message:
https://support-en.wd.com/app/answers/detail/a_id/24618

If further assistance is needed, please open a case with our support team at the following:
https://support-en.wd.com/app/askweb