Yesterday I upgraded to the latest firmware and today I can’t view my pic’s, videos or music files. I’m running Windows 7. WD Quick View shows the files are there, but when I try to access the files via. Laptop all folders indicate they are empty. Trying to access thru Quick View also show the folders as empty. To top it off, I have WDTV Live and that is not working anymore. I know the files are there I just can’t view/access them… I’ve shut everything down and rebooted…Any suggestions?
Reset/reboot of unit does not work. Rebooting router.laptop did nothing. Reinstalling WD interface sofware did nothing. I disconnected the unit ethernet cable from the router and connected directly to my laptop, mapped the unit and same issue; I can see the public/movies folder, but the movies folder is empty yet the properties says the folder has data. This is the same for picture/music folders. Software folder shows original software for MBL Duo. Support is upping it to level-2 support…