MacOS Sequoia & Time Machine

My Cloud Home My Cloud Home Single Bay
1

Since I’ve upgraded to MacOS Sequoia, Time Machine doesn’t work.
I’ve disconnected and cleared old backups and no I’m not able to connect the disk to Time Machine.
I’ve got an error saying that can’t create the disk image used for Time Machine.
Any suggestions?

Thanks

1 Like
2

Hi @LetsCendra

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

You should check the apple community forum for any new information as with many new macOS updates come numerous new macOS SMB network errors.

It may be related to this:

Details: (https://discussions.apple.com/thread/255787787?answerId=260816735022&sortBy=rank#260816735022)
I have Synology NAS and use Time Machine service (all device in same local network). It’s working fine for years. After successful update to Sonoma 15.0.1 i received error message: ```
The backup disk image was ejected or disconnected from your Mac while backing up.
I tried restart my devices. Also I checked wifi connection. All working fine, but backup not work.

After reading comment I just turn off firewall, and backup ended successfully.

5

macOS Sequoia Time Machine errors are not specific to external drives. In most cases it affect network SMB drives which is the subject of this My Cloud Home subforum.

These types of generic response from an account with a ‘Win11DataSavior’ handle in a reply to a macOS question suggests a spammer or spam bot reply.

My Cloud Home owners with macOS problems should refer to this Apple Community support thread instead where spammers are deleted automatically by Apple’s support group unlike the case with Western Digital Tech support forums.

Time Machine backup on macOS Sequoia cannot be completed

https://discussions.apple.com/thread/255782825?sortBy=rank&page=3

Zigfeld67
Nov 13, 2024 11:10 AM in response to David Edge I have the same problem. After removing the WD MyCloud Time machine drive, then re-adding it, I also got “checking capabilities of drive…” . Wouldn’t add it. It would hang forever. Then I tried connecting with a different MyCloud server. It worked this time. .Was able to re-add the disk to TM.

MetlMann
Nov 14, 2024 10:32 AM in response to Pi-Jay As I posted earlier, I was unable to successfully make a TM backup session after installing Sequoia. Today however, I was able to successfully back up after turning off the firewall on my MacBook. I then updated to 15.1 and successfully backed up with the firewall turned on. Can’t really explain this, but Time Machine now works properly.