I recently switched my WD MyCloud from DHCP mode to static IP, because I wanted to connect from outside the Local Network via VPN or so. But now that´s not the main problem anymore. I red in a forum that it´s an IP above the DHCP IP pool required, so I gave it 220.127.116.11 as far as I remember. Before that, the IP was 192.168.178.50
Now I can´t connect to MyCloud anymore. not with the old IP, not with the new one. Also the connection via wd2go.com fails. I now moved the whole thing to another House and hoped it would connect properly but it didn´t. I tried the setup tool again, which didn´t found the device, i scanned the whole IP range with another tool and i even tried arp -s “New_IP” “Mac_Adress” in CMD to set a new IP. Access denied was the result, although I don´t know if its due to the NAS or a Windows/admin permission thing.
I know it´s a real stupid problem, but I hope someone can help me!
I thought about taking the HDD out of the NAS an try to backup the Data, i don´t want to loose anything. But I don´t know if it´s a good idea to remove the HDD and if its even possible…
I´m thankfull for any help!