Logon failure: unknown username or bad password Win7

this looks like windows 7.

Do you use active directory for anything? Anything at all?

You can change the network configuration to “workgroup” mode if you don’t use active directory. This will stop the default behavior of attempting to authenticate against a domain controller.

First, open the system control panel, and choose advanced system settings.

The “System Properties” window appears.

Next, choose the computer name tab.

Then click on “Change” next to where it mentions workgroups or domains.

A new child window pops up.

If you are currently registering against a domain controller, the first radio button in the child window will be selected and the name of the domain controller will be on the line. You want to be in “Peer to peer” mode, or Workgroup mode.


Further info:

A stock mycloud does not have options to turn on active directory enrollment.

This is why you need to be in workgroup mode unless you absolutely need active directory support.

You will note that my EX2 Ultra DOES support active directory enrollment.

I point this out, because you CAN enable many EX2 features on a gen2 single bay mycloud, but the modification WILL void your warranty.

If you absolutely MUST have active directory enrollment (and yours is a gen2 unit), you will need to install the wdcrack package. See the thread linked below.

The crack works by changing some variables contained in define.js, which enables app support. It will also enable other features, such as active directory enrollment features, with a little fiddling. IT WILL VOID YOUR WARRANTY

Install a version of wdcrack that is appropriate for your firmware level, then reboot the mycloud.