Hi. My mycloud always used to work fine with my win 7 pc. I could always access it via explorer with no issues.
I then changed my username in windows. Since then I could only sometimes access mycloud after a restart of pc or sleep, but not after shutdown. I can see the nas in explorer, but it I select it, windows says the username or password is incorrect, even though I did not supply any.
If I then enter a nas username and password, it does not work. Also, windows seems to add the computer name onto the username that I entered. e.g. if I enter john as username, it enters homepc\john .
I just wiped my whole pc and reinstalled win 7. Directly after installation, it worked, but after shutdown it was back to asking for username and password.
Sometimes after lots of logging on and off etc it suddenly works for a while, and then stops again.
Workgroup is set to workgroup on both.
If I go to mycloud.com/setup it says it cant find the device even though the WD mycloud application on pc is connected and working.
Web interface works fine.
I can access nas via phone app with no issues.
How do I get Win explorer to access the nas?
Please help - its driving me nuts!