After speaking with a tech for about an hr, we agreed he would get bck to me in email with a case # and links. I immediatelky had a few questions and responded immediately. The next day, I received a email with no response at all! Just my question sent back to me. So I sent the same questions AGAIN. No response.
In the email I originally received from WD “Customer service,” it says I can respond to the email. But I guess WD just can’t respond to me!
FOUR DAYS OF WAITING FOR RESPONSE
