Tech Support

How long does it take to hear back from Western Digital Tech Support after one initiates contact. I initiated a question on the evening of Monday July 10th & I have not yet heard back from Western Digital.

Hi @gehrlich15,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask