iTunes not seeing my library/media folder

[char_lie]

I’m running the latest firmware (WDMyCloud v04.01.00-408 : Core F/W) on my 4TB. iTunes is up to date and can see my cloud in the dropdown option, next to the music icon/button.

However, if I click on my cloud it shows "Loading “cloud …” but cannot find my library and jumps back to my pc’s library.

I’ve set up a new ‘movies’ share/folder on My Cloud and enabled the Media Serving option as well as Public Access; this is where my media resides. Does iTunes only recognise files inside the Public directory or what am I missing?

Cheers

[Trancer]

Welcome to the Community.

If you have copied music to the /Public/Shared Music folder or a video to /Public/Shared Videos, and it is in a
format supported by iTunes, it should be listed in the right pane.

For more information please refer to page 105 of the User’s Manual:

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705103.pdf#page=105

Regards,

[char_lie]

Ok, I;ve been through the manual and on page 100 it says “iTunes scans any shares that have the Media Serving setting enabled, including the Public share by default”. This is what I’ve tried:

1. Copied a mp3 file to /Public/Shared Music

2. Copied the same mp3 to /Public/Shared Pictures 

3. Copied the same mp3 to /Public/Shared Video

4. Copied the same mp3 to /Movies

All these directories have Media Serving and Public Access on and according the manual, mp3 is definitately a format that iTunes recognise.

On page 101 it mentions "Note: ITunes 10.4 or later only supports music files. " . Does that mean I can’t play video through iTunes? 

All I’m trying to do is access my media on My Cloud via an iTunes on a server and stream it to my Apple TV.

[Etupes]

The iTunes server on this NAS doesn’t serve anything but music files.

For Apple TV, you will have to keep your computer on. Now, your computer iTunes can have its library on the NAS.