Looking at the number of less-than-positive posts on this forum I’m not sure I’ll get a solution to this but here goes.
I got a WD My Cloud Home with the intention of having an easy to access network drive to store some of my big files and media and stuff on to free up some space on my laptop, thinking it would be convenient to be able to just plug it into my router and access it over the WiFi, as I have a good WiFi network here. Wow do I wish I’d researched this further before buying it. It turns out this thing goes out of it’s way to make things difficult and restrict how you can use it. Anyway that aside…
Main issue I’m currently having is with setting up a PLEX server. I’ve enabled the service and the PLEX folders have appeared on the drive. I’m mainly using this to run my music library. However there seems to be a lot of issues with how this is working.
Firstly, PLEX is struggling to read the metadata from my files. I have all of my tracks tagged correctly and with embedded album art, that seems to be perfectly readable in other applications such as MediaMonkey. However PLEX just gives me a bunch of lovely blank coverless albums. (Yes I’ve tried messing with the metadata agents and all that).
That’s ok though I thought, I can go to the edit metadata button and the album art is actually there under ‘posters’, it just hasn’t been enabled. So I can manually set it up. Quite time consuming though as I have a big collection of music.
Ok, so I tried this on a (fortunately small) subset of my music and had it set up on PLEX with correct metadata. However it turns out that if for any reason the My Cloud Home device is restarted, all the metadata in PLEX gets reset? So there goes all my album art again, as well as any changes I’d made to the other artist backgrounds and posters and some organisational fixes. Surely this can’t be intended behaviour? Where are all my edits going?
Is there a solution for any of this? Ideally I don’t want to manually have to set up all my album art on PLEX anyway, but I’m certainly not going to do it for thousands of albums if there’s a risk all of it’s just going to be erased if there’s a power cut and the My Cloud Home restarts and removes all my hard work. So if there’s no fix for that then PLEX is out the window.
I’ve had this thing for a week and I feel like I’m banging my head off a wall now. Honestly, if I hadn’t already unsealed the packaging and used the thing for a few days I’d be returning this, unfortunately that’s not an option now so I’m stuck trying to salvage some kind of usefulness out of this thing. Hopefully someone can give me some good news or maybe some suggestions of ways to actually get some kind of benefit from this device…