Issues with firmware 2.21.111

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

  • I need support for additional apps like alternate DLNA server with indexing, and torrent etc…, but current version has only one app about http download.

  • Shutdown Option NOT present in dashboard. only reboot is present.
    without shutdown option i do not know how to do shutdown from ubuntu machine as there is no linux app.

  • some forum mention about using ssh to do shutdown but this firmware in device file-system there is no shutdown binary or busybox cmd link. only below are the available.
    i checked the poweroff command but it does not shutdown the drive.

root@WDMyCloud /sbin # file poweroff
-sh: file: not found
root@WDMyCloud /sbin # ls -all
drwxr-xr-x 2 root root 1024 Jan 2 2013 .
drwxr-xr-x 22 root root 1024 Aug 30 17:03 …
lrwxrwxrwx 1 root root 14 Jun 29 15:10 adjtimex → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 arp → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 fsck → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 getty → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 ifconfig → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 ifenslave → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 init → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 logread → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 losetup → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 lsof → …/bin/busybox
-rwxr-xr-x 1 root root 34776 Jun 15 09:25 mdev
lrwxrwxrwx 1 root root 14 Jun 29 15:10 mkswap → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 modprobe → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 pivot_root → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 poweroff → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 route → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 swapoff → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 swapon → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 sysctl → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 syslogd → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 udhcpc → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 vconfig → …/bin/busybox
lrwxrwxrwx 1 root root 14 Jun 29 15:10 zcip → …/bin/busybox
root@WDMyCloud /sbin # exit
Connection to 192.168.1.50 closed.

2

/usr/sbin/shutdown.sh

3

Why don’t WD just reinstate the Dashboard shutdown?

It’s there in the code, just disabled.

It would make things so much simpler if all the devices functions could be controlled from the device’s own, built-in UI.

It might also mean you could employ your software engineers to fix bugs in the firmware, rather than wasting time on unnecessary, platform-dependent apps.

1 Like
4

If you needed support for additional apps then you bought the WRONG device if you bought a single bay My Cloud. Currently the single bay units running v2.x firmware do not officially support third party apps like the more expensive My Cloud units do.

If one uses the forum search (magnifying glass icon upper right) one will find numerous threads for installing unofficial, non WD supported, apps for the older version/generation v3.x/v4/x firmware single bay My My Clouds. For the newer generation v2.x firmware My Cloud’s one can see the following thread that discusses on possible way (that apparently still has problems) of unofficially installing additional apps.

https://community.wd.com/t/wd-mycloud-gen2-enable-apps-install-tab-apps/177885

The lack of a shutdown button in the newer generation v2.x firmware version My Clouds, even though its mentioned several times in the v2.x My Cloud User Manual, has been well discussed. There are several workarounds including using SSH to issue the shutdown command via: /usr/sbin/shutdown.sh. Other options include installing the WD Access program (available from the WD Support/Download site: http://support.wdc.com/downloads.aspx). Or one can, through their web browser, change the page coding to enable the Shut Down button in the My Cloud Dashboard. Here are a few threads that discuss the lack of a shutdown and workarounds in the v2.x firmware:

https://community.wd.com/t/where-is-my-shutdown-button-in-admin-panel/175229

https://community.wd.com/t/safe-shutdown/147307

https://community.wd.com/t/i-cannot-shut-down-my-wd-8tb-with-all-any-way/174439

https://community.wd.com/t/what-happened-to-the-shutdown-option-on-the-dashboard/173677

https://community.wd.com/t/how-to-safely-shutdown-mycloud/155265

https://community.wd.com/t/missing-shutdown-button-and-no-hibernate-option/169745

5

Thanks This is exact what I expect from the dashboard.