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I have WD My Cloud 2TB and it works well for now, but i have little issue. This device of course is attached on my Linksys Router EA6400 and i’ve enabled Port Forwarding for WD to establish direct connection, not Relay. Here’s a screenshot:
The WD My Cloud is set at Manual with those ports from the screenshot, direct connection established of course.
But after a while, i’m not able to access the WD My Cloud remotely, from wd2go.com, i get message that the device is not reachable. However, because my router have remote access, i’m connecting to my router without problem, which means i have internet connection, and in device list it shows the WD Cloud is connected. I have dynamic IP from the ISP.
I’ve noticed that this strange problem occurs when i transfer new files to the Cloud, mostly big movies, but i’m not really sure.
If i reboot the Cloud it will work again, but that’s not the point.
No, i’m not able, it says Connecting… if i reset the Cloud, i’ll be able to connect. The cloud is getting stuck after some time, something causing this, but i’m not sure what. I’ve noticied several times after i transfer big files, it gets stuck but again, i’m not sure.