iPhone photo back up - photos disappearing

Legacy Products My Cloud OS 3
1

Hi there

I have my cloud set to automatically back up the photos on my iPhone. However when I delete a photo from the phone it disappears from the backed up file. How can I stop this happening?

Thanks!

2

Hi sv0986,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

3

Maybe iCloud is just backing up a new version of your current data and what you see is not necessarily what the entire iCloud storage is.
A better way to manage iCloud backups is to use Joyoshare iOS Data Recovery, which will display your iCloud backups by backup time. Besides, if your photos are really lost from both the phone and the iCloud backup, you can use this program to recover the photos from the phone internal memory.