My cloudhome back all files every time

[Ritthichai]

Once I backup my photo from Iphone, not only new file but the old files also will be backup again that took long time.
Is there any issue from my I phone about time setting?
please advise.

[Keerti_01]

Hi @Ritthichai ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

Western Digital Support | Western Digital