Installing Plex on EX2 Ultra

I am trying to install Plex. When I download the file for the Ex2Ultra, I get this message.


I can’t get past this.
Please help. T

Hi @tommymills,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask