hi
i am using 2TB wb external hard disk which is later 2012 i believe which got corrupted recently while i was transferring data from my mac and
when i tried to repair through disk utilities it say input output error and unable to add file i.e. corrupted ones
symptoms disk shows empty but when i do disk utility it shoes that i have files worth 1.5TB
AND when i do it recovery softwares it shows me what all are their in it
i use this on mac and the hard disk is NTFS format and i use tuxera software to access
and i have 1.5 tb data on it and which i don’t intend to loose
so i request for help
if their is any one who can please let me know any possible solution
list of things i have tried till now
1.changed the power cable
2. treid on different mac
3. tried to recovery soft ware stellar phoenix matrix but an able to recover 90 % files just bits and pieces and few other software to recover files /photos
4. tried tuxera disk utility software too
4. tried to check through windows system too but no use unable to even detect external hard disk
please help