Just starting to use my EX2. I’ve set-up a share, to move my music files to; but almost everytime I try to move a file to the share…it hangs, and then says I have lost connection.
WTHeck??? Permissions issue?
The problem may be, with files over 300MB not transferring. Does that make any sense?
Hi there, welcome to the WD Community.
It seems that there is something closing the connection to the drive. Have you tried setting an static IP on the unit? If you need information on how to do it, follow steps from 1 to 10 on this link..
Seriously; no one has any ideas? This is very annoying, and must be something simple and stupid. I mean…what kind of NAS, doesn’t allow you to copy files to it!!!
Does this happen on every share? Have you tried using the WD My Cloud Desktop application? I see no reason why this can happen unless the permission in the shares are changed at a root level, and if this is the case maybe a factory restore system only can help
Ha: I go into MyCloud…and it tells me an update is ready. But the thing freezes up, everytime I try to save it.
Yeah, I think I am with some others here; later for this hunk of junk!
I am sorry to hear that you are experiencing all this. I would recommend you to contact support as they should be able to assist you with this.
I’m also having the same issue, except only when copying files from a share to PC. I’ve tried rebooting the NAS as well as tried copying to different pc’s to no avail. Copying to the NAS seems fine though.
I hope someone posts a solution soon, I have a LOT of data on my NAS and can’t afford to lose it…
Edit: Hmm, I disabled jumbo frame and it seems to have done the trick for me…
Wow; just wow.
Let me say…I work in IT; I deal with networks all day long. Also…I have an 8-drive, 24T file server; and I regularly stream, very large files across my network with no trouble at all.
The issue I have with this unit; I can’t even describe them. I swear…sometimes, when it locks-up; it takes all of Explorer with it. Just awful; fail!
I wonder how much of my money I can get back for this garbage heap?
I think my problem, is like I see a LOT of others having. How do you stop, these **bleep** .wdmc directories!!!???
HiEndPawn wrote:
I think my problem, is like I see a LOT of others having. How do you stop, these **bleep** .wdmc directories!!!???
I remember an old topic about this folders. There were instructions on how to delete them with putty after you change the permissions. Also, the only way to stop creating them is to disable cloud service. However, even if you do not need this service ( but this is the point of this NAS ) sometimes it turns itself on after some reboots,reset or power failure. And you are back to square one were you need to delete them.
Don’t bother contacting WD about this issue( from user point of view)/ feature ( from WD point of view), because they will say it is part of the system files and it is normal.
^^ But they…and some other directories (though not all); can’t be deleted…because it says I need a Unix user permission.
I’m sure…this is what also, locks up explorer…when I’m trying to copy, or tag, etc!
