I have to Myclouds and have them set up as local but today some of the folders are not showing up

I tried changing the drive from public to private but the following error occurs.

Is there another way to have folders re-appear in the network drive?

Hi @Jay1,

Resolve Internal Server Error When Enabling Local Network Access for My Cloud Home and ibi: Resolve Internal Server Error When Enabling Local Network Access for My Cloud Home and ibi

Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

After I run “Clear Device Settings”, I can access my personal folder in the Finder (MacOS) for few days. After few days, I cannot access the personal folder again.

When I try to check the Local network access setting, it appear “Internal Server Error” again!

is there any resolution?