I can not access my wd cloud when I am away from home (my home network)

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I can not access my WD cloud when I am away from home (myhome network. 

2

Did you enable remote access?
Here is the manual http://support.wd.com/product/install.asp?groupid=904&lang=en
Also, when you installed wd software it should have installed a desktop short cut to learning Center which can answer your questions. If you need further help setting it many here will gladly help.

3

What device are you using to try and connect with? Are you trying to connect using wd2go.com or the My Cloud app?

 

Posted by,
cat0w (USA)

 

4

I am using Apple computers and tablets and can not access my cloud.  I use WDmycloud app