How to Safetly shutdown my WD Cloud 4TB?


Just got this new device.
Can’t find a way to safetly shut down.

There is no Shutdown under the menu Settings -> Utilities from the dashboard??
No documents on the user manual either.

Have been asked the WD support for 1 weeks. No response!!
Good products, but lack of good documents.
Any help will be appreciated! Thank you in advanced!

Known issue for the newer gen 2 My Clouds running v2.x firmware. There are several prior threads discussing this issue and one or two workarounds (possibly using SSH).

https://community.wd.com/t/safe-shutdown/147307

https://community.wd.com/t/how-i-turn-off/159860

https://community.wd.com/t/shutdown-mycloud-from-mobile/157418

https://community.wd.com/t/how-to-safely-shutdown-mycloud/155265

Use WD Quickview App for Gen 2. Shutdown is in the app’s pulldown menu and works fine.