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How to restore a WD DX4000 in RAID 5 with 0xD9 error?

Hi all (and esp Gramps, of course!)

Found this topic after a client’s DX400 failed with 0xD9 error. Have tried to reboot several time wit the same exact results as “SOSdonnees”, the OP of this thread.

There are no red lights on any of the drive bays, but I assume this still must be RAID issue?
Also, I am getting access denied when trying to get to http://download.wdc.com/private/PANAM_SvrRecovery_1_7_6_21.iso 862

Is there a requirement for a valid WD account requirement, or is the ISO no longer posted?

Appreciate any help or insight. We would like to attempt saving the data if possible.

Stefan

Support for Western Digital Hard Drives | Western Digital

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