we have been using WD Sentinel DX4000 on our network, all of a sudden it shut down completely. after trying many times it says “loading OS. Please Wait”. We were reading this WD community portal and one of the article suggested to wait for next 5-6 days but it is almost 3 weeks now and nothing has been done. Miraculously we were able to recovered the data from the dead hard drive. Now the situation arises again as we are trying to factory reset WD. We successfully tried creating bootable USB from the recovery.ISO through > WD Sentinel Server Recovery Utilities
I switched off WD Sentinel and i kept pressing Restore button before turning it back on. It says Initializing Successful and starting Recovery but then it gives this Startup failed 0*D9 Error.
my 2nd question is how can discover this dead Sentinel NAS storage when connecting to the network, i mean what will be its IP address ??
Please help as i want to restore back to factory settings and make it functional.