I am a new user of the WD Sentinel DX4000 NAS started work with an Online Media Content Provider/Management company a little over three months ago as the IT Operations co-ordinator.Given that my predecessor left rather abruptly and without warning ,I found my self in the new Job without the benefit of a hand over documentation order than a lengthy conversation I managed to have with him on the weekend of my resumption where I managed to grab as much information i coould think to ask on the IT/Network infrastructure as well as the policy(s) in place.
My present challlenge is that some eight hours ago, the WD Sentinel DX4000 NAS (8Terabytes )apparently just stopped working.
Efforts to reboot the sysytem and what happens follows this particular sequence:
Push Power botton:System starts sounds consistent with a system or small server starting up and shows STARTUP INITIALIZING on the small monitoring screen.
All four led’s indicating the four hard disk and that of the power botten glow blue intermitently for about 30 - 40 seconds
“INITIALIZING OK SEARCHING” shows afterwards on the screen for just over a minuteafter which the message changes to;
I have tried repeatedly to reboot the system but i have not achived any progress …The danger for me is that i can not afford to loose any/all of the working data/content the firm has gathered created and stored over a period of of two and a half years .failure to recover(?) the content i might as well drop a resignation letter at work.
i need help to solve this problem.