My problem is as follows:
My dx4000 12TB storage was working well for a long time.
One time when i got home i saw the red lamp over one of the hard drives. (the storage was working well at that time)
after reboot , the lamp was blue again for a while (around an hour or more , and than turned red again)
I have switched the storage off, and acquired a new hard drive.
When i pulled in the new hard drive - the storage started to boot and showed the “Startup field 0xd9” message on the lcd
I have contacted the wd support and was told to perform a system recovery using a usb stick an wd image. (page 50 on wd manual http://www.wdc.com/wdproducts/library/?id=297&type=25)
When booted my stoarge with the usb stick in it, after showing for a while “INITIALIZING OK. LOADING RECOVERY” message on the lcd - i have got a “Bad Storage” message.
I can’t boot my storage
i can’t recover my storage (by manual)
I have important data that i don’t want to loose (ye i know it is stupid , but that is the case) on the storage so hardcode factory reset is not an option for me
I would be happy to hear any advice on how to recover the data on the storage (as detailed as it can be).
any option is on the table (from recovering the system to recovering the data by pulling out all the drive and doing it on 3rd party computer)
i am pritty sure that 3 drives are working well, so i don’t understand why the storage can’t recover.
also the faulty drive seems to be “half working”
Thanks in advance for any help!