WD DX4000 Recovery Started Stuck

Legacy Products WD Sentinel
1

hello friends
I have a WD DX 4000 device, which I replaced with two WD Blue hard drives, I am using the PANAM_SvrRecovery_1_7_5_17 image because I could not find the PANAM_SvrRecovery_1_7_6_21 version.

I go through the first 2 of the three steps without any errors, but in the third step, the device gets stuck on the Recovery Started message.

Before this, I didn’t know that I should add the hard drive model to the white list, and after realizing this, I did it and the problem of not recognizing the hard drives and shutting down in the first step was solved.

But I am sure that I do all the steps correctly, but the process does not proceed
I checked and found that the device receives an IP from the modem’s DHCP, but this IP cannot be pinged and I receive a time out message, but I see the assigned IP in the modem’s DHCP.

Also, the log of the device is as follows:

Fri 08/14/2009 22:18:35.89 Using platform STARGATE configuration 
2009.08.14 22:18:36 - DEBUG - Reading resource file 'C:\wdrecovery\Locale\en_US.xml'
2009.08.14 22:18:36 - INFO - =========== Recovery app START ===========
2009.08.14 22:18:36 - INFO - Version: 1.7.5.17
2009.08.14 22:18:36 - INFO - Loading configuration
2009.08.14 22:18:36 - DEBUG - Reading recovery configuration 'C:\wdrecovery\recoverycfg.xml'
2009.08.14 22:18:36 - ERROR - Unable to open file C:\wdrecovery\recoverycfg.xml
2009.08.14 22:18:36 - ERROR - Failed to load recovery configuration: 1
2009.08.14 22:18:36 - DEBUG - Parsing whitelist 'C:\wdrecovery\whitelist.xml'
2009.08.14 22:18:36 - DEBUG - Element: 'WhiteList' line 5
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 7
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 8
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 9
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 10
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 11
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 12
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 15
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 16
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 27
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 28
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - Element: 'Model' line 29
2009.08.14 22:18:36 - DEBUG - End element 'Model'
2009.08.14 22:18:36 - DEBUG - End element 'WhiteList'
2009.08.14 22:18:36 - DEBUG - Reading enclosure map 'C:\wdrecovery\encmap.xml'
2009.08.14 22:18:36 - DEBUG - Element: 'EnclosureMap' line 7
2009.08.14 22:18:36 - DEBUG - Element: 'DriveMap' line 9
2009.08.14 22:18:36 - DEBUG - Element: 'DriveMapEntry' line 10
2009.08.14 22:18:36 - DEBUG - Element: 'DriveMapEntry' line 11
2009.08.14 22:18:36 - DEBUG - Element: 'DriveMapEntry' line 12
2009.08.14 22:18:36 - DEBUG - Element: 'DriveMapEntry' line 13
2009.08.14 22:18:36 - DEBUG - End element 'DriveMap'
2009.08.14 22:18:36 - DEBUG - Element: 'FanThrottle' line 16
2009.08.14 22:18:36 - DEBUG - Element: 'FanSpeed' line 17
2009.08.14 22:18:36 - DEBUG - Element: 'FanSpeed' line 18
2009.08.14 22:18:36 - DEBUG - Element: 'FanSpeed' line 19
2009.08.14 22:18:36 - DEBUG - Element: 'FanSpeed' line 20
2009.08.14 22:18:36 - DEBUG - Element: 'FanSpeed' line 21
2009.08.14 22:18:36 - DEBUG - End element 'FanThrottle'
2009.08.14 22:18:36 - DEBUG - Element: 'EthernetPorts' line 24
2009.08.14 22:18:36 - DEBUG - Element: 'Port' line 25
2009.08.14 22:18:36 - DEBUG - Element: 'Port' line 26
2009.08.14 22:18:36 - DEBUG - End element 'EthernetPorts'
2009.08.14 22:18:36 - DEBUG - Element: 'TemperatureStatus' line 29
2009.08.14 22:18:36 - DEBUG - Element: 'CPUTemp' line 31
2009.08.14 22:18:36 - DEBUG - Element: 'DriveTemp' line 32
2009.08.14 22:18:36 - DEBUG - End element 'TemperatureStatus'
2009.08.14 22:18:36 - DEBUG - Element: 'FanSetting' line 38
2009.08.14 22:18:36 - DEBUG - Element: 'FanPWM' line 39
2009.08.14 22:18:36 - DEBUG - Element: 'FanPWM' line 40
2009.08.14 22:18:36 - DEBUG - Element: 'FanPWM' line 41
2009.08.14 22:18:36 - DEBUG - End element 'FanSetting'
2009.08.14 22:18:36 - DEBUG - Element: 'Polling' line 44
2009.08.14 22:18:36 - DEBUG - Element: 'PowerSupply' line 45
2009.08.14 22:18:36 - DEBUG - End element 'Polling'
2009.08.14 22:18:36 - DEBUG - Element: 'PowerSupplyMap' line 48
2009.08.14 22:18:36 - DEBUG - Element: 'PowerSupply' line 49
2009.08.14 22:18:36 - DEBUG - Element: 'PowerSupply' line 50
2009.08.14 22:18:36 - DEBUG - End element 'PowerSupplyMap'
2009.08.14 22:18:36 - DEBUG - End element 'EnclosureMap'
2009.08.14 22:18:41 - INFO - In MS Recovery Mode
2009.08.14 22:18:41 - INFO - Detected drive 0 serial=WD-WCC6Y0UV8P80 model=WDC WD10EZEX-00BBHA0 SATA=2 led=0
2009.08.14 22:18:41 - INFO -   Security: SUPPORTED
2009.08.14 22:18:41 - INFO -     Enabled: 0
2009.08.14 22:18:41 - INFO -     Locked: 0
2009.08.14 22:18:41 - INFO -     Frozen: 0
2009.08.14 22:18:41 - INFO -     Master Password Id supported: 1
2009.08.14 22:18:41 - INFO -     Master Password Id: 0xFFFE
2009.08.14 22:18:41 - INFO -     Master Password Capability: None
2009.08.14 22:18:41 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.14 22:18:41 - INFO -     Enhanced Erase: 1
2009.08.14 22:18:41 - INFO -     Erase Time: Normal (raw 56; 6720 sec)
2009.08.14 22:18:41 - INFO -     Erase Time: Enhanced (raw 56; 6720 sec)
2009.08.14 22:18:41 - INFO - Detected drive 1 serial=WD-WCC6Y5RV235P model=WDC WD10EZEX-22BBHA0 SATA=3 led=1
2009.08.14 22:18:41 - INFO -   Security: SUPPORTED
2009.08.14 22:18:41 - INFO -     Enabled: 0
2009.08.14 22:18:41 - INFO -     Locked: 0
2009.08.14 22:18:41 - INFO -     Frozen: 0
2009.08.14 22:18:41 - INFO -     Master Password Id supported: 1
2009.08.14 22:18:41 - INFO -     Master Password Id: 0xFFFE
2009.08.14 22:18:41 - INFO -     Master Password Capability: None
2009.08.14 22:18:41 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.14 22:18:41 - INFO -     Enhanced Erase: 1
2009.08.14 22:18:41 - INFO -     Erase Time: Normal (raw 57; 6840 sec)
2009.08.14 22:18:41 - INFO -     Erase Time: Enhanced (raw 57; 6840 sec)
2009.08.14 22:18:41 - INFO - C:\wdrecovery\raidcfg64.exe /i
2009.08.14 22:18:41 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.8.0.1003
OROM   Version: 10.5.5.1050
App    Version: 10.5.6.1002


  ********************    Driver Version Check DISABLED    ********************  

Physical Disks Controlled by RAID S/W
================================================================================
 Disk 01 / 02
 Disk:        WDC WD10EZEX-00BBHA0     SerialNo:WD-WCC6Y0UV8P80 
 Description:EZEX-00BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Disk 02 / 02
 Disk:        WDC WD10EZEX-22BBHA0     SerialNo:WD-WCC6Y5RV235P 
 Description:EZEX-22BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Total Physical Disks = 2
================================================================================

RAID Volumes
================================================================================
 Volume 01 / 01
 SerialNo:Volume0          Summary:Rebuild: 14.10% Complete        
 RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
 SizeInMB:953867   BytesPerBlock:0x00000200 StripSize: 64KB
 Action:00 Array:00 MapState:00 MigrState:01 MigrType:01 CfgStatus:0x00000000
--------------------------------------------------------------------------------
 Total Volumes = 1
================================================================================

RAID Arrays
================================================================================
Array 01 / 01
 NumDisks:02 RAIDDevs:01 TotalMB:1907739  FreeMB:4       
 State:02 CheckBox:0x00000000
--------------------------------------------------------------------------------
 Total Arrays = 1
================================================================================

2009.08.14 22:18:41 - INFO - C:\wdrecovery\raidcfg64.exe /std
2009.08.14 22:18:41 - INFO - raidcfg64.exe /std Output:


  ********************    Driver Version Check DISABLED    ********************  
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,"WDC WD10EZEX-00BBHA0","WD-WCC6Y0UV8P80","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"
3,"WDC WD10EZEX-22BBHA0","WD-WCC6Y5RV235P","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"

2009.08.14 22:18:41 - INFO - RaidCfg64 detected 2 drives
2009.08.14 22:18:41 - INFO - RaidCfg64 drive WD-WCC6Y0UV8P80: port=2
2009.08.14 22:18:41 - INFO - RaidCfg64 drive WD-WCC6Y5RV235P: port=3
2009.08.14 22:18:41 - INFO - Matched drive 0 serial WD-WCC6Y0UV8P80 model WDC WD10EZEX-00BBHA0 with white list entry PC Storage 1 TB
2009.08.14 22:18:41 - INFO - Matched drive 1 serial WD-WCC6Y5RV235P model WDC WD10EZEX-22BBHA0 with white list entry PC Storage 1 TB
2009.08.14 22:18:41 - INFO - Checking RAID status (1): Volume Good
2009.08.14 22:18:42 - INFO - Detected drive 0 serial=WD-WCC6Y0UV8P80 model=WDC WD10EZEX-00BBHA0 SATA=2 led=0
2009.08.14 22:18:42 - INFO -   Security: SUPPORTED
2009.08.14 22:18:42 - INFO -     Enabled: 0
2009.08.14 22:18:42 - INFO -     Locked: 0
2009.08.14 22:18:42 - INFO -     Frozen: 0
2009.08.14 22:18:42 - INFO -     Master Password Id supported: 1
2009.08.14 22:18:42 - INFO -     Master Password Id: 0xFFFE
2009.08.14 22:18:42 - INFO -     Master Password Capability: None
2009.08.14 22:18:42 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.14 22:18:42 - INFO -     Enhanced Erase: 1
2009.08.14 22:18:42 - INFO -     Erase Time: Normal (raw 56; 6720 sec)
2009.08.14 22:18:42 - INFO -     Erase Time: Enhanced (raw 56; 6720 sec)
2009.08.14 22:18:42 - INFO - Detected drive 1 serial=WD-WCC6Y5RV235P model=WDC WD10EZEX-22BBHA0 SATA=3 led=1
2009.08.14 22:18:42 - INFO -   Security: SUPPORTED
2009.08.14 22:18:42 - INFO -     Enabled: 0
2009.08.14 22:18:42 - INFO -     Locked: 0
2009.08.14 22:18:42 - INFO -     Frozen: 0
2009.08.14 22:18:42 - INFO -     Master Password Id supported: 1
2009.08.14 22:18:42 - INFO -     Master Password Id: 0xFFFE
2009.08.14 22:18:42 - INFO -     Master Password Capability: None
2009.08.14 22:18:42 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.14 22:18:42 - INFO -     Enhanced Erase: 1
2009.08.14 22:18:42 - INFO -     Erase Time: Normal (raw 57; 6840 sec)
2009.08.14 22:18:42 - INFO -     Erase Time: Enhanced (raw 57; 6840 sec)
2009.08.14 22:18:42 - INFO - C:\wdrecovery\raidcfg64.exe /i
2009.08.14 22:18:42 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.8.0.1003
OROM   Version: 10.5.5.1050
App    Version: 10.5.6.1002


  ********************    Driver Version Check DISABLED    ********************  

Physical Disks Controlled by RAID S/W
================================================================================
 Disk 01 / 02
 Disk:        WDC WD10EZEX-00BBHA0     SerialNo:WD-WCC6Y0UV8P80 
 Description:EZEX-00BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Disk 02 / 02
 Disk:        WDC WD10EZEX-22BBHA0     SerialNo:WD-WCC6Y5RV235P 
 Description:EZEX-22BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Total Physical Disks = 2
================================================================================

RAID Volumes
================================================================================
 Volume 01 / 01
 SerialNo:Volume0          Summary:Rebuild: 14.12% Complete        
 RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
 SizeInMB:953867   BytesPerBlock:0x00000200 StripSize: 64KB
 Action:00 Array:00 MapState:00 MigrState:01 MigrType:01 CfgStatus:0x00000000
--------------------------------------------------------------------------------
 Total Volumes = 1
================================================================================

RAID Arrays
================================================================================
Array 01 / 01
 NumDisks:02 RAIDDevs:01 TotalMB:1907739  FreeMB:4       
 State:02 CheckBox:0x00000000
--------------------------------------------------------------------------------
 Total Arrays = 1
================================================================================

2009.08.14 22:18:42 - INFO - C:\wdrecovery\raidcfg64.exe /std
2009.08.14 22:18:42 - INFO - raidcfg64.exe /std Output:


  ********************    Driver Version Check DISABLED    ********************  
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,"WDC WD10EZEX-00BBHA0","WD-WCC6Y0UV8P80","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"
3,"WDC WD10EZEX-22BBHA0","WD-WCC6Y5RV235P","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"

2009.08.14 22:18:42 - INFO - RaidCfg64 detected 2 drives
2009.08.14 22:18:42 - INFO - RaidCfg64 drive WD-WCC6Y0UV8P80: port=2
2009.08.14 22:18:42 - INFO - RaidCfg64 drive WD-WCC6Y5RV235P: port=3
2009.08.14 22:18:42 - INFO - Matched drive 0 serial WD-WCC6Y0UV8P80 model WDC WD10EZEX-00BBHA0 with white list entry PC Storage 1 TB
2009.08.14 22:18:42 - INFO - Matched drive 1 serial WD-WCC6Y5RV235P model WDC WD10EZEX-22BBHA0 with white list entry PC Storage 1 TB
2009.08.14 22:18:42 - INFO - Checking RAID status (2): Volume Good
2009.08.14 22:19:04 - ERROR - Failed to get disk data
2009.08.14 22:19:04 - INFO - cscript.exe //NoLogo C:\wdrecovery\partutil.vbs -FindData
2009.08.14 22:19:09 - INFO - partutil.vbs output
Number of disks: 2
Disk Index: 0
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-2ETOQG2

Disk 0 is now the selected disk.

There are no partitions on this disk to show.
No EFI partition found!
Disk does not contain proper partitions

2009.08.14 22:19:09 - ERROR - Failed to run partutil.vbs: exit code = 2
2009.08.14 22:19:09 - WARN - Did not create Data Partition flag file on volume ''
2009.08.14 22:19:09 - INFO - X:\windows\system32\ServerRecovery.exe
2009.08.14 22:19:09 - INFO - Started MS server recovery

I connected the flash that was connected to the device to install the operating system to the virtual machine and I realized that the process is completely wrong.

Screenshot 2023-07-28 145021
Screenshot 2023-07-28 145021800×600 55.7 KB

thanks for help me

2

The IP is probably coming from the thumb drive. you need to make a new thumb drive each time for the middle step recreate. you can use the same one for the last step recover.

I would run disc part clean on each drive and do it over

4

In the middle stage, no partition is created, should a partition be created?

5

I did the middle step again, but at the end of it, I only get the Storage Ok message and still no IP ping
Please read the last line of the device log and according to that error, please help me
I checked that there is no record that I want to delete
thanks for your response

Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-2ETOQG2

Disk 0 is now the selected disk.

There are no partitions on this disk to show.
No EFI partition found!
Disk does not contain proper partitions

2009.08.14 22:19:09 - ERROR - Failed to run partutil.vbs: exit code = 2
2009.08.14 22:19:09 - WARN - Did not create Data Partition flag file on volume ''
2009.08.14 22:19:09 - INFO - X:\windows\system32\ServerRecovery.exe
2009.08.14 22:19:09 - INFO - Started MS server recovery
6

I think you may just have a bad download. Try the link below and see what happens. I do not remember or even think I knew if the partitions were created in the middle step. I think not. The hard part was getting a raid array which it looks like you have done. So I am leaning towards a bad download. If it still fails try a different thumb drive as some have found some drives simply did not work for them.

The thumb drive should get an IP, but the DX 4000 will not get one itself until it boots on iots own.

https://support-en.wd.com/app/answers/detailweb/a_id/5060/kw/dx4000

7

Thanks for the download link
I am sure of the correctness of the downloaded file
And after long investigations, I realized that the raid operation is not done correctly and I am getting the previous errors again
The action of creating a raid should be done in the middle or the second stage, but this is not done. I even checked the command codes for creating the raid and the appropriate partitions for creating the operating system, and I realized that no partition is created or deleted, and there is no code for creating raid and partition do not exist in PARTUTIL.VBS.
I am really confused and frustrated, I don’t know how to solve this problem.

' partutil.vbs
' 
' Copyright (c) 2011  Western Digital Technologies, Inc. All rights reserved.
'
' Server recovery partition utility
'

'On Error Resume Next

'
' Usage
'
sub Usage
    WScript.Echo "partutil.vbs <-FindData|-FixData>"
end sub

'
' Split string into array without any empty items
'
function NoEmptySplit(line)
    dim l, arr, arr1
    arr = Split(line)
    arr1 = array()
    for each l in arr
        if Trim(l) <> "" then
            redim preserve arr1(ubound(arr1)+1)
            arr1(ubound(arr1)) = Trim(l)
        end if
    next
    NoEmptySplit = arr1
end function

'
' Clears the temp diskpart script
'
sub ClearDiskPartScript
    On Error Resume Next
    set fso = CreateObject("Scripting.FileSystemObject")
    fso.DeleteFile DISKPART_SCRIPT_FILE, True
    set fso = nothing
end sub

'
' Appends a line to the temp diskpart script
'
sub WriteDiskPartScript(text)
    set fso = CreateObject("Scripting.FileSystemObject")
    set file = fso.OpenTextFile(DISKPART_SCRIPT_FILE, 8, True)
    file.WriteLine(text)
    file.Close
    set file = nothing
    set fso = nothing
end sub

'
' Execute diskpart with temp diskpart script
'
' output: Output text from diskpart
'
' Returns diskpart exit code
'
function ExecDiskPart(byref output)
    dim objShell, objExec, done
    set objShell = CreateObject("WScript.Shell")
    set objExec = objShell.Exec(DISKPART & " /s " & DISKPART_SCRIPT_FILE)
    done = false
    do while not done
        if not objExec.StdOut.AtEndOfStream then
            redim preserve output(ubound(output)+1)
            output(ubound(output)) = objExec.StdOut.ReadLine()
            WScript.Sleep 100
        else
            done = true
        end if
    loop
    ExecDiskPart = objExec.ExitCode
    set objExec = nothing
    set objShell = nothing
end function

'
' Count the number of disk
'
' Stores in NumDisks
'
' Returns success or error
'
function CountDisk()
    Err.Clear
    dim exitcode, output
    output = array()
    ClearDiskPartScript
    WriteDiskPartScript "list disk"
    exitcode = ExecDiskPart(output)
    if exitcode <> 0 then
        WScript.Echo "Failed to count disks: diskpart=" & CStr(exitcode)
        CountDisk = false
    else
        for each line in output
            if ReDisk.Test(line) then
                NumDisks = NumDisks + 1
            end if
        next
        CountDisk = true
    end if
end function

'
' Find the disk identified by DISKPATH
'
' Stores in FoundDisk
'
' Returns success or error
'
function FindDisk()
    Err.Clear
    dim exitcode, output
    dim d, found_path, found_raid
    output = array()
    found_path = false
    found_raid = false
    FindDisk = false
    for d = 0 to NumDisks-1
        ClearDiskPartScript
        WriteDiskPartScript "select disk " & CStr(d)
        WriteDiskPartScript "detail disk"
        exitcode = ExecDiskPart(output)
        if exitcode <> 0 then
            WScript.Echo "Failed to get disk " & CStr(d) & ": diskpart=" & CStr(exitcode)
        else
            for each line in output
                dim lineComps
                lineComps = Split(line, ":")
                if IsArray(lineComps) and ubound(lineComps) = 1 then
                    dim val
                    val = Trim(lineComps(1))
                    if val = DISKPATH then
                        found_path = true
                    elseif val = "RAID" then
                        found_raid = true
                    end if
                end if
            next
            if found_path = true and found_raid = true then
                FoundDisk = d
                FindDisk = true
                exit for
            end if
        end if
    next
end function

'
' Scans disk for expected partitions
'
' Returns success or error
'
function ScanDiskPartitions()
    Err.Clear
    On Error Resume Next
    dim exitcode, output
    output = array()
    FoundSysPart = false
    FoundMSRPart = false
    FoundOSPart = false
    FirstDataPartId = 0
    NumDataPart = 0
    ScanDiskPartitions = false
    ClearDiskPartScript
    WriteDiskPartScript "select disk " & CStr(FoundDisk)
    WriteDiskPartScript "list part"
    exitcode = ExecDiskPart(output)
    if exitcode <> 0 then
        WScript.Echo "Failed to get partitions for disk " & CStr(FoundDisk) & ": diskpart=" & CStr(exitcode)
    else
        WScript.Echo "Scanned disk " & CStr(FoundDisk)
        for each line in output
            WScript.Echo line
            if RePart.Test(line) then
                dim lineComps
                lineComps = NoEmptySplit(line)
                if IsArray(lineComps) and ubound(lineComps) >= 3 then
                    dim part_id, part_type, part_size
                    part_id = CInt(Trim(lineComps(1)))
                    part_type = Trim(lineComps(2))
                    part_size = CInt(Trim(lineComps(3)))
                    if Err.Number = 0 then
                        if part_id = 1 and part_type = "System" and part_size = 100 then
                            FoundSysPart = true
                        elseif part_id = 2 and part_type = "Reserved" and part_size = 128 then
                            FoundMSRPart = true
                        elseif part_id = 3 and part_type = "Primary" and part_size = 60 then
                            FoundOSPart = true
                        elseif part_id > 3 and part_type = "Primary" then
                            NumDataPart = NumDataPart + 1
                            if FirstDataPartId = 0 then
                                FirstDataPartId = part_id
                            elseif FirstDataPartId > part_id then
                                FirstDataPartId = part_id
                            end if
                        end if
                    else
                        Err.Clear
                    end if
                end if
            end if
        next
        
        ' Check the partitions
        if FoundSysPart = false then
            WScript.Echo "No EFI partition found!"
        elseif FoundMSRPart = false then
            WScript.Echo "No MSR partition found!"
        elseif FoundOSPart = false then
            WScript.Echo "No OS partition found!"
        elseif NumDataPart = 0 then
            WScript.Echo "No Data partition found!"
        elseif FirstDataPartId <> 4 then
            WScript.Echo "Incorrect Data partition id " & CStr(FirstDataPartId)
        else
            ScanDiskPartitions = true
        end if
    end if
end function

'
' Find the data partition
'
' mount: Receives data partition mount point drive letter
'
' Returns success or error
'
function FindDataPartitionMount(byref mount)
    Err.Clear
    dim exitcode, output
    dim found
    output = array()
    FindDataPartitionMount = false
    found = false
    ClearDiskPartScript
    WriteDiskPartScript "select disk " & CStr(FoundDisk)
    WriteDiskPartScript "select part " & CStr(FirstDataPartId)
    WriteDiskPartScript "detail part"
    exitcode = ExecDiskPart(output)
    if exitcode <> 0 then
        WScript.Echo "Failed to get partition mount for disk " & CStr(FoundDisk) & ": diskpart=" & CStr(exitcode)
    else
        for each line in output
            if found = false and ReVolume.Test(line) then
                ' Go by position since some fields could be empty
                dim vol_name, vol_id, vol_ltr, vol_lbl, vol_fs
                vol_name = Trim(Mid(line, 3, 6))
                vol_id = Trim(Mid(line, 10, 1))
                vol_ltr = Trim(Mid(line, 16, 1))
                vol_lbl = Trim(Mid(line, 20, 10))
                vol_fs = Trim(Mid(line, 33, 5))
                
                if vol_name = "Volume" and vol_fs = "NTFS" and vol_ltr <> "" then
                    mount = vol_ltr
                    found = true
                end if
            end if
        next
    end if
    FindDataPartitionMount = found
end function

'
' Deletes the extra data partitions
'
' Returns success or error
'
function DeleteExtraDataPartition()
  dim part, FirstExtraDataPartId, LastExtraDataPartId
  dim exitcode, output
  output = array()
  DeleteExtraDataPartition = true
  FirstExtraDataPartId=FirstDataPartId+1
  LastExtraDataPartId=FirstDataPartId+NumDataPart-1
  WScript.Echo "First Extra Data Part Id = " & CInt(FirstExtraDataPartId)
  WScript.Echo "Last Extra Data Part Id = " & CInt(LastExtraDataPartId)
  for part = LastExtraDataPartId to FirstExtraDataPartId step -1
    WScript.Echo "Deleting disk " & CInt(FoundDisk) & " partition " & CInt(part)
    ClearDiskPartScript
    WriteDiskPartScript "select disk " & CStr(FoundDisk)
    WriteDiskPartScript "select part " & CStr(part)
    WriteDiskPartScript "delete part"
    exitcode = ExecDiskPart(output)
    if exitcode <> 0 then
        WScript.Echo "Failed to delete partition " & CInt(part) & ": " & CInt(exitcode)
        DeleteExtraDataPartition = false
    end if
  next
end function

'
' Extends the data partition to take up the rest of the disk
'
' Returns success or error
'
function ExtendDataPartition()
    dim exitcode, output
    output = array()
    ExtendDataPartition = true
    WScript.Echo "Extending Data partition " & CStr(FirstDataPartId)
    ClearDiskPartScript
    WriteDiskPartScript "select disk " & CStr(FoundDisk)
    WriteDiskPartScript "select part " & CStr(FirstDataPartId)
    WriteDiskPartScript "extend NOERR"
    exitcode = ExecDiskPart(output)
    if exitcode <> 0 then
        WScript.Echo "Failed to delete partition " & CInt(part) & ": " & CInt(exitcode)
        ExtendDataPartition = false
    end if
end function

'
' Begin execution
'
const DISKPART = "diskpart.exe"
const DISKPART_SCRIPT_FILE = "dstemp.conf"
const DISKPATH = "PCIROOT(0)#PCI(1F02)#RAID(P00T00L00)"
const DISK_PAT = " Disk[^0-9a-zA-Z]*[0-9][0-9]*"
const PART_PAT = " Partition[^0-9a-zA-Z]*[0-9][0-9]*"
const VOL_PAT = " Volume[^0-9a-zA-Z]*[0-9][0-9]*"

dim retcode : retcode = 0
dim NumDisks : NumDisks = 0
dim FoundDisk : FoundDisk = 0
dim FoundSysPart : FoundSysPart = 0
dim FoundMSRPart : FoundMSRPart = 0
dim FoundOSPart : FoundOSPart = 0
dim FirstDataPartId : FirstDataPartId = 0
dim NumDataPart : NumDataPart = 0
dim ParamOK : ParamOK = 0
dim DoFindDPart : DoFindDPart = 0
dim DoFixDPart : DoFixDPart = 0
dim ReDisk, RePart, ReVolume

if WScript.Arguments.Count <> 1 then
    Usage
    WScript.Quit(1)
end if

if WScript.Arguments.Item(0) = "-FindData" then
    DoFindDPart = 1
elseif WScript.Arguments.Item(0) = "-FixData" then
    DoFixDPart = 1
else
    Usage
    WScript.Quit(1)
end if

set ReDisk = new RegExp
ReDisk.Pattern = DISK_PAT
ReDisk.IgnoreCase = False
ReDisk.Global = False

set RePart = new RegExp
RePart.Pattern = PART_PAT
RePart.IgnoreCase = False
RePart.Global = False

set ReVolume = new RegExp
ReVolume.Pattern = VOL_PAT
ReVolume.IgnoreCase = False
ReVolume.Global = False

'
' Initialize by counting the disks, finding the disk and detecting
' the partitions
'
if CountDisk() = false then
    WScript.Echo "Unable to get number of disks"
    WScript.Quit(2)
end if

WScript.Echo "Number of disks: " & CInt(NumDisks)

if FindDisk() = false then
    WScript.Echo "Unable to find disk"
    WScript.Quit(2)
end if

WScript.Echo "Disk Index: " & CInt(FoundDisk)

if ScanDiskPartitions() = false then
    WScript.Echo "Disk does not contain proper partitions"
    WScript.Quit(2)
end if

'
' Execute actions
'
if DoFindDPart = 1 then
    ' Find and print the data partition mount letter
    dim dataMount
    if FindDataPartitionMount(dataMount) then
        WScript.Echo "Data partition letter is: " & dataMount
    else
        WScript.Echo "Failed to find data partition"
        WScript.Quit(3)
    end if
elseif DoFixDPart = 1 then
    ' If there are extra data partitions, remove them
    if NumDataPart > 1 then
        if DeleteExtraDataPartition() = false then
            WScript.Echo "Failed to delete extra data partitions"
            WScript.Quit(4)
        end if
        
        ' Scan again to make sure all we deleted the extra partitions
        if ScanDiskPartitions() = false then
            WScript.Echo "Disk does not contain proper partitions after delete"
            WScript.Quit(4)
        end if
    end if
    
    if NumDataPart <> 1 then
        WScript.Echo "Data partition not found!"
        WScript.Quit(4)
    end if

    ' Extend the data partition
    if ExtendDataPartition() = false then
        WScript.Echo "Failed to extend data partition"
        WScript.Quit(4)
    end if
    
    ' Scan again to make sure all OK
    if ScanDiskPartitions() = false then
        WScript.Echo "Disk does not contain proper partitions after extend"
        WScript.Quit(4)
    end if
    
    if NumDataPart <> 1 then
        WScript.Echo "Data partition not found after extend!"
        WScript.Quit(4)
    end if

    WScript.Echo "Successfully fixed Data partition"
end if

WScript.Quit(0)
8

Actually, my problem is that raid and partitioning are not done in the middle stage

Mon 08/17/2009  3:07:53.95 Using platform STARGATE configuration 
2009.08.17 03:07:54 - DEBUG - Reading resource file 'D:\wdrecovery\Locale\en_US.xml'
2009.08.17 03:07:54 - INFO - =========== Recovery app START ===========
2009.08.17 03:07:54 - INFO - Version: 1.7.6.21
2009.08.17 03:07:54 - INFO - Loading configuration
2009.08.17 03:07:54 - DEBUG - Reading recovery configuration 'D:\wdrecovery\recoverycfg.xml'
2009.08.17 03:07:54 - DEBUG - Element: 'Recovery' line 2
2009.08.17 03:07:54 - DEBUG - Element: 'RecreateRaid' line 3
2009.08.17 03:07:54 - DEBUG - End element 'Recovery'
2009.08.17 03:07:54 - INFO - UnlockDrive: 0
2009.08.17 03:07:54 - INFO - PasswordValid: 0
2009.08.17 03:07:54 - INFO - RecreateRaid: 1
2009.08.17 03:07:54 - INFO - MSRecovery: 0
2009.08.17 03:07:54 - INFO - Locale is en_US
2009.08.17 03:07:54 - DEBUG - Reading resource file 'D:\wdrecovery\Locale\en_US.xml'
2009.08.17 03:07:54 - DEBUG - Parsing whitelist 'D:\wdrecovery\whitelist.xml'
2009.08.17 03:07:54 - DEBUG - Element: 'WhiteList' line 5
2009.08.17 03:07:54 - DEBUG - Element: 'Model' line 7
2009.08.17 03:07:54 - DEBUG - End element 'Model'
2009.08.17 03:07:54 - DEBUG - Element: 'Model' line 8
2009.08.17 03:07:54 - DEBUG - End element 'Model'
2009.08.17 03:07:54 - DEBUG - Element: 'Model' line 11
2009.08.17 03:07:54 - DEBUG - End element 'Model'
2009.08.17 03:07:54 - DEBUG - Element: 'Model' line 12
2009.08.17 03:07:54 - DEBUG - End element 'Model'
2009.08.17 03:07:54 - DEBUG - Element: 'Model' line 23
2009.08.17 03:07:54 - DEBUG - End element 'Model'
2009.08.17 03:07:54 - DEBUG - Element: 'Model' line 24
2009.08.17 03:07:54 - DEBUG - End element 'Model'
2009.08.17 03:07:54 - DEBUG - Element: 'Model' line 25
2009.08.17 03:07:54 - DEBUG - End element 'Model'
2009.08.17 03:07:54 - DEBUG - End element 'WhiteList'
2009.08.17 03:07:54 - DEBUG - Reading enclosure map 'D:\wdrecovery\encmap.xml'
2009.08.17 03:07:54 - DEBUG - Element: 'EnclosureMap' line 7
2009.08.17 03:07:54 - DEBUG - Element: 'DriveMap' line 9
2009.08.17 03:07:54 - DEBUG - Element: 'DriveMapEntry' line 10
2009.08.17 03:07:54 - DEBUG - Element: 'DriveMapEntry' line 11
2009.08.17 03:07:54 - DEBUG - Element: 'DriveMapEntry' line 12
2009.08.17 03:07:54 - DEBUG - Element: 'DriveMapEntry' line 13
2009.08.17 03:07:54 - DEBUG - End element 'DriveMap'
2009.08.17 03:07:54 - DEBUG - Element: 'FanThrottle' line 16
2009.08.17 03:07:54 - DEBUG - Element: 'FanSpeed' line 17
2009.08.17 03:07:54 - DEBUG - Element: 'FanSpeed' line 18
2009.08.17 03:07:54 - DEBUG - Element: 'FanSpeed' line 19
2009.08.17 03:07:54 - DEBUG - Element: 'FanSpeed' line 20
2009.08.17 03:07:54 - DEBUG - Element: 'FanSpeed' line 21
2009.08.17 03:07:54 - DEBUG - End element 'FanThrottle'
2009.08.17 03:07:54 - DEBUG - Element: 'EthernetPorts' line 24
2009.08.17 03:07:54 - DEBUG - Element: 'Port' line 25
2009.08.17 03:07:54 - DEBUG - Element: 'Port' line 26
2009.08.17 03:07:54 - DEBUG - End element 'EthernetPorts'
2009.08.17 03:07:54 - DEBUG - Element: 'TemperatureStatus' line 29
2009.08.17 03:07:54 - DEBUG - Element: 'CPUTemp' line 31
2009.08.17 03:07:54 - DEBUG - Element: 'DriveTemp' line 32
2009.08.17 03:07:54 - DEBUG - End element 'TemperatureStatus'
2009.08.17 03:07:54 - DEBUG - Element: 'FanSetting' line 38
2009.08.17 03:07:54 - DEBUG - Element: 'FanPWM' line 39
2009.08.17 03:07:54 - DEBUG - Element: 'FanPWM' line 40
2009.08.17 03:07:54 - DEBUG - Element: 'FanPWM' line 41
2009.08.17 03:07:54 - DEBUG - End element 'FanSetting'
2009.08.17 03:07:54 - DEBUG - Element: 'Polling' line 44
2009.08.17 03:07:54 - DEBUG - Element: 'PowerSupply' line 45
2009.08.17 03:07:54 - DEBUG - End element 'Polling'
2009.08.17 03:07:54 - DEBUG - Element: 'PowerSupplyMap' line 48
2009.08.17 03:07:54 - DEBUG - Element: 'PowerSupply' line 49
2009.08.17 03:07:54 - DEBUG - Element: 'PowerSupply' line 50
2009.08.17 03:07:54 - DEBUG - End element 'PowerSupplyMap'
2009.08.17 03:07:54 - DEBUG - End element 'EnclosureMap'
2009.08.17 03:08:02 - INFO - Detected drive 0 serial=WD-WCC6Y5RV235P model=WDC WD10EZEX-22BBHA0 SATA=2 led=0
2009.08.17 03:08:02 - INFO -   Security: SUPPORTED
2009.08.17 03:08:02 - INFO -     Enabled: 0
2009.08.17 03:08:02 - INFO -     Locked: 0
2009.08.17 03:08:02 - INFO -     Frozen: 0
2009.08.17 03:08:02 - INFO -     Master Password Id supported: 1
2009.08.17 03:08:02 - INFO -     Master Password Id: 0xFFFE
2009.08.17 03:08:02 - INFO -     Master Password Capability: None
2009.08.17 03:08:02 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.17 03:08:02 - INFO -     Enhanced Erase: 1
2009.08.17 03:08:02 - INFO -     Erase Time: Normal (raw 57; 6840 sec)
2009.08.17 03:08:02 - INFO -     Erase Time: Enhanced (raw 57; 6840 sec)
2009.08.17 03:08:02 - INFO - Detected drive 1 serial=WD-WCC6Y0UV8P80 model=WDC WD10EZEX-00BBHA0 SATA=3 led=1
2009.08.17 03:08:02 - INFO -   Security: SUPPORTED
2009.08.17 03:08:02 - INFO -     Enabled: 0
2009.08.17 03:08:02 - INFO -     Locked: 0
2009.08.17 03:08:02 - INFO -     Frozen: 0
2009.08.17 03:08:02 - INFO -     Master Password Id supported: 1
2009.08.17 03:08:02 - INFO -     Master Password Id: 0xFFFE
2009.08.17 03:08:02 - INFO -     Master Password Capability: None
2009.08.17 03:08:02 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.17 03:08:02 - INFO -     Enhanced Erase: 1
2009.08.17 03:08:02 - INFO -     Erase Time: Normal (raw 56; 6720 sec)
2009.08.17 03:08:02 - INFO -     Erase Time: Enhanced (raw 56; 6720 sec)
2009.08.17 03:08:02 - INFO - D:\wdrecovery\raidcfg64.exe /i
2009.08.17 03:08:02 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.5.6.1001
OROM   Version: 10.5.5.1050
App    Version: 10.5.6.1002


  ********************    Driver Version Check DISABLED    ********************  

Physical Disks Controlled by RAID S/W
================================================================================
 Disk 01 / 02
 Disk:        WDC WD10EZEX-22BBHA0     SerialNo:WD-WCC6Y5RV235P 
 Description:EZEX-22BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Disk 02 / 02
 Disk:        WDC WD10EZEX-00BBHA0     SerialNo:WD-WCC6Y0UV8P80 
 Description:EZEX-00BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Total Physical Disks = 2
================================================================================

RAID Volumes
================================================================================
 Volume 01 / 01
 SerialNo:Volume0          Summary:Rebuild: 0.49% Complete         
 RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
 SizeInMB:953867   BytesPerBlock:0x00000200 StripSize: 64KB
 Action:00 Array:00 MapState:00 MigrState:01 MigrType:01 CfgStatus:0x00000000
--------------------------------------------------------------------------------
 Total Volumes = 1
================================================================================

RAID Arrays
================================================================================
Array 01 / 01
 NumDisks:02 RAIDDevs:01 TotalMB:1907739  FreeMB:4       
 State:02 CheckBox:0x00000000
--------------------------------------------------------------------------------
 Total Arrays = 1
================================================================================

2009.08.17 03:08:02 - INFO - D:\wdrecovery\raidcfg64.exe /std
2009.08.17 03:08:02 - INFO - raidcfg64.exe /std Output:


  ********************    Driver Version Check DISABLED    ********************  
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,"WDC WD10EZEX-22BBHA0","WD-WCC6Y5RV235P","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"
3,"WDC WD10EZEX-00BBHA0","WD-WCC6Y0UV8P80","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"

2009.08.17 03:08:02 - INFO - RaidCfg64 detected 2 drives
2009.08.17 03:08:02 - INFO - RaidCfg64 drive WD-WCC6Y0UV8P80: port=3
2009.08.17 03:08:02 - INFO - RaidCfg64 drive WD-WCC6Y5RV235P: port=2
2009.08.17 03:08:02 - INFO - Matched drive 1 serial WD-WCC6Y0UV8P80 model WDC WD10EZEX-00BBHA0 with white list entry PC Storage 1 TB
2009.08.17 03:08:02 - INFO - Matched drive 0 serial WD-WCC6Y5RV235P model WDC WD10EZEX-22BBHA0 with white list entry PC Storage 1 TB
2009.08.17 03:08:04 - INFO - Detected drive 0 serial=WD-WCC6Y5RV235P model=WDC WD10EZEX-22BBHA0 SATA=2 led=0
2009.08.17 03:08:04 - INFO -   Security: SUPPORTED
2009.08.17 03:08:04 - INFO -     Enabled: 0
2009.08.17 03:08:04 - INFO -     Locked: 0
2009.08.17 03:08:04 - INFO -     Frozen: 0
2009.08.17 03:08:04 - INFO -     Master Password Id supported: 1
2009.08.17 03:08:04 - INFO -     Master Password Id: 0xFFFE
2009.08.17 03:08:04 - INFO -     Master Password Capability: None
2009.08.17 03:08:04 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.17 03:08:04 - INFO -     Enhanced Erase: 1
2009.08.17 03:08:04 - INFO -     Erase Time: Normal (raw 57; 6840 sec)
2009.08.17 03:08:04 - INFO -     Erase Time: Enhanced (raw 57; 6840 sec)
2009.08.17 03:08:04 - INFO - Detected drive 1 serial=WD-WCC6Y0UV8P80 model=WDC WD10EZEX-00BBHA0 SATA=3 led=1
2009.08.17 03:08:04 - INFO -   Security: SUPPORTED
2009.08.17 03:08:04 - INFO -     Enabled: 0
2009.08.17 03:08:04 - INFO -     Locked: 0
2009.08.17 03:08:04 - INFO -     Frozen: 0
2009.08.17 03:08:04 - INFO -     Master Password Id supported: 1
2009.08.17 03:08:04 - INFO -     Master Password Id: 0xFFFE
2009.08.17 03:08:04 - INFO -     Master Password Capability: None
2009.08.17 03:08:04 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.17 03:08:04 - INFO -     Enhanced Erase: 1
2009.08.17 03:08:04 - INFO -     Erase Time: Normal (raw 56; 6720 sec)
2009.08.17 03:08:04 - INFO -     Erase Time: Enhanced (raw 56; 6720 sec)
2009.08.17 03:08:04 - INFO - D:\wdrecovery\raidcfg64.exe /i
2009.08.17 03:08:04 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.5.6.1001
OROM   Version: 10.5.5.1050
App    Version: 10.5.6.1002


  ********************    Driver Version Check DISABLED    ********************  

Physical Disks Controlled by RAID S/W
================================================================================
 Disk 01 / 02
 Disk:        WDC WD10EZEX-22BBHA0     SerialNo:WD-WCC6Y5RV235P 
 Description:EZEX-22BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Disk 02 / 02
 Disk:        WDC WD10EZEX-00BBHA0     SerialNo:WD-WCC6Y0UV8P80 
 Description:EZEX-00BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Total Physical Disks = 2
================================================================================

RAID Volumes
================================================================================
 Volume 01 / 01
 SerialNo:Volume0          Summary:Rebuild: 0.52% Complete         
 RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
 SizeInMB:953867   BytesPerBlock:0x00000200 StripSize: 64KB
 Action:00 Array:00 MapState:00 MigrState:01 MigrType:01 CfgStatus:0x00000000
--------------------------------------------------------------------------------
 Total Volumes = 1
================================================================================

RAID Arrays
================================================================================
Array 01 / 01
 NumDisks:02 RAIDDevs:01 TotalMB:1907739  FreeMB:4       
 State:02 CheckBox:0x00000000
--------------------------------------------------------------------------------
 Total Arrays = 1
================================================================================

2009.08.17 03:08:04 - INFO - D:\wdrecovery\raidcfg64.exe /std
2009.08.17 03:08:04 - INFO - raidcfg64.exe /std Output:


  ********************    Driver Version Check DISABLED    ********************  
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,"WDC WD10EZEX-22BBHA0","WD-WCC6Y5RV235P","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"
3,"WDC WD10EZEX-00BBHA0","WD-WCC6Y0UV8P80","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"

2009.08.17 03:08:04 - INFO - RaidCfg64 detected 2 drives
2009.08.17 03:08:04 - INFO - RaidCfg64 drive WD-WCC6Y0UV8P80: port=3
2009.08.17 03:08:04 - INFO - RaidCfg64 drive WD-WCC6Y5RV235P: port=2
2009.08.17 03:08:04 - INFO - Matched drive 1 serial WD-WCC6Y0UV8P80 model WDC WD10EZEX-00BBHA0 with white list entry PC Storage 1 TB
2009.08.17 03:08:04 - INFO - Matched drive 0 serial WD-WCC6Y5RV235P model WDC WD10EZEX-22BBHA0 with white list entry PC Storage 1 TB
2009.08.17 03:08:04 - INFO - Checking RAID status (1): Volume Good
2009.08.17 03:08:05 - INFO - Detected drive 0 serial=WD-WCC6Y5RV235P model=WDC WD10EZEX-22BBHA0 SATA=2 led=0
2009.08.17 03:08:05 - INFO -   Security: SUPPORTED
2009.08.17 03:08:05 - INFO -     Enabled: 0
2009.08.17 03:08:05 - INFO -     Locked: 0
2009.08.17 03:08:05 - INFO -     Frozen: 0
2009.08.17 03:08:05 - INFO -     Master Password Id supported: 1
2009.08.17 03:08:05 - INFO -     Master Password Id: 0xFFFE
2009.08.17 03:08:05 - INFO -     Master Password Capability: None
2009.08.17 03:08:05 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.17 03:08:05 - INFO -     Enhanced Erase: 1
2009.08.17 03:08:05 - INFO -     Erase Time: Normal (raw 57; 6840 sec)
2009.08.17 03:08:05 - INFO -     Erase Time: Enhanced (raw 57; 6840 sec)
2009.08.17 03:08:05 - INFO - Detected drive 1 serial=WD-WCC6Y0UV8P80 model=WDC WD10EZEX-00BBHA0 SATA=3 led=1
2009.08.17 03:08:05 - INFO -   Security: SUPPORTED
2009.08.17 03:08:05 - INFO -     Enabled: 0
2009.08.17 03:08:05 - INFO -     Locked: 0
2009.08.17 03:08:05 - INFO -     Frozen: 0
2009.08.17 03:08:05 - INFO -     Master Password Id supported: 1
2009.08.17 03:08:05 - INFO -     Master Password Id: 0xFFFE
2009.08.17 03:08:05 - INFO -     Master Password Capability: None
2009.08.17 03:08:05 - INFO -     Unlock Attempt Counter Exceeded: 0
2009.08.17 03:08:05 - INFO -     Enhanced Erase: 1
2009.08.17 03:08:05 - INFO -     Erase Time: Normal (raw 56; 6720 sec)
2009.08.17 03:08:05 - INFO -     Erase Time: Enhanced (raw 56; 6720 sec)
2009.08.17 03:08:05 - INFO - D:\wdrecovery\raidcfg64.exe /i
2009.08.17 03:08:05 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.5.6.1001
OROM   Version: 10.5.5.1050
App    Version: 10.5.6.1002


  ********************    Driver Version Check DISABLED    ********************  

Physical Disks Controlled by RAID S/W
================================================================================
 Disk 01 / 02
 Disk:        WDC WD10EZEX-22BBHA0     SerialNo:WD-WCC6Y5RV235P 
 Description:EZEX-22BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Disk 02 / 02
 Disk:        WDC WD10EZEX-00BBHA0     SerialNo:WD-WCC6Y0UV8P80 
 Description:EZEX-00BBHA0   	Summary:Array Member 
 Rev:01.01A0  Summary:Array Member    
 FreeBlks:0x120F             TotalBlks:0x74706DB0        
 BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
 Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
 Action:00 SMARTEvt:0x00000001 WriteCache:ON
 State:(0x0000053A)
 	CONFIGURED_DISK
	USABLE_DISK
	DETECTED_DISK
	CLAIMED_DISK
	CONFIG_ON_DISK
	DISK_SMART_EVENT_SUPPORTED
--------------------------------------------------------------------------------
 Total Physical Disks = 2
================================================================================

RAID Volumes
================================================================================
 Volume 01 / 01
 SerialNo:Volume0          Summary:Rebuild: 0.53% Complete         
 RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
 SizeInMB:953867   BytesPerBlock:0x00000200 StripSize: 64KB
 Action:00 Array:00 MapState:00 MigrState:01 MigrType:01 CfgStatus:0x00000000
--------------------------------------------------------------------------------
 Total Volumes = 1
================================================================================

RAID Arrays
================================================================================
Array 01 / 01
 NumDisks:02 RAIDDevs:01 TotalMB:1907739  FreeMB:4       
 State:02 CheckBox:0x00000000
--------------------------------------------------------------------------------
 Total Arrays = 1
================================================================================

2009.08.17 03:08:05 - INFO - D:\wdrecovery\raidcfg64.exe /std
2009.08.17 03:08:05 - INFO - raidcfg64.exe /std Output:


  ********************    Driver Version Check DISABLED    ********************  
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,"WDC WD10EZEX-22BBHA0","WD-WCC6Y5RV235P","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"
3,"WDC WD10EZEX-00BBHA0","WD-WCC6Y0UV8P80","01.01A0",0,"Normal",1953525168,4623,"ArrayMember"

2009.08.17 03:08:05 - INFO - RaidCfg64 detected 2 drives
2009.08.17 03:08:05 - INFO - RaidCfg64 drive WD-WCC6Y0UV8P80: port=3
2009.08.17 03:08:05 - INFO - RaidCfg64 drive WD-WCC6Y5RV235P: port=2
2009.08.17 03:08:05 - INFO - Matched drive 1 serial WD-WCC6Y0UV8P80 model WDC WD10EZEX-00BBHA0 with white list entry PC Storage 1 TB
2009.08.17 03:08:05 - INFO - Matched drive 0 serial WD-WCC6Y5RV235P model WDC WD10EZEX-22BBHA0 with white list entry PC Storage 1 TB
2009.08.17 03:08:05 - INFO - Checking RAID status (2): Volume Good
2009.08.17 03:08:06 - INFO - No need to re-create RAID volume
2009.08.17 03:08:07 - INFO - =========== Recovery app END (0) ===========
9

I was beginning to think maybe it was the 1tb drives but this fellow did it. Looking through it, it seems he stopped at the same place as you until he did diskpart> clean on his drives.

10

I created a partition for testing to see if the NAS knows about the existence of the partition or takes the process to the next step.
But it was not successful and I deleted them again but I made sure that the raid was done correctly
According to this post, I connected the image port to the device and the output was still the same as before and it was stuck on Recovery Started.

WIN_20230903_16_12_39_Pro
WIN_20230903_16_12_39_Pro1920×1080 143 KB

WIN_20230903_16_14_49_Pro
WIN_20230903_16_14_49_Pro1920×1080 114 KB

WIN_20230903_00_08_30_Pro
WIN_20230903_00_08_30_Pro1920×1080 125 KB

11

Have you verified the MD5 Checksum of your download?

12

Yes, I am completely sure of the health of the file and the same problem existed on all three previous and lower versions

13

Can you post a screenshot of the checksum and what version of the file you are using?

14

Hi,

I did this operation a few times on ours Sentinel and now I do not recall anymore the exact details. However there were for sure three rules I had always to follow:

  1. All HD should be completely clean (i.e. Diskpart /clean to be done on an external PC on each hard disk if I recall correct)
  2. Both the two USB drives should be created brand new from the WD install ISO. If you re-use one most likely the install process will fail.That means that something goes wrong you have to re-install everything on the USB drive from the WD install (and modify whitelist.txt as needed)
  3. You have to be sure to amend the whitelist.txt file (I think there were at least two of them…probably with different names) including the s/n of the WD blue

Then you start with the first USB drive which I think creates the RAID (should be done in a few seconds), and then the second USB drive which installs Windows

Which is the size of the WD Blue?

regards

Davide

15

Hi all,
First thank you all for all the help on the threads for this dx4000. They have been very helpful!

I am working to completely wipe and reinstall windows on my dx4000 that received a 0xD9 error. I do not need any of the data on the drives (4x4TB). I started the recovery process and have been stuck on “Initializing OK searching…” for a little over a day now. Following the manual, I see:

  1. Follow the additional instructions that appear on the screen to guide you through the recovery process:USING THE WD SENTINEL SERVER’S FEATURES 59 WD SENTINEL DX4000 ADMINISTRATOR’S GUIDE
    a.Shut down the WD Sentinel server.
    b.Insert the USB flash drive into one of the server’s USB ports.
    c.Restart your server while pressing and holding the Recovery button on the back of the server.
    d.Continue to hold the Recovery button until the LCD displays “INITIALIZING OK. LOADING RECOVERY.” Release the Recovery button.
    e.Wait until the LCD displays “RECOVERY STARTED.”

  2. Return to the PC and follow the instructions by clicking Next. Make sure the PC is on the same network as the WD Sentinel server. The application searches for the WD Sentinel server and performs the final recovery. When the recovery is done, the default display (WDSentinel and IP address) appears on the LCD.

It doesn’t say in any of these steps that it should say “searching”. Is this referring to #10 and waiting for a PC? What is it searching for? Is the process taking a long time because of the size of my drives? I did not wipe the drives prior to this recovery. I feel like I am stuck between step d. and e.

I see DTMtech lists using 2 USB’s. Is that necessary?

Thanks again for all your help!

16

Hi,

Yes you need 2 USBs (or two steps with different software on the USB stick), first you need the USB to recreate storage (it will take not more than one minute) - which means the RAID is created. The 2nd USB stick is the recovery which installs Windows Storage Server. As already reported please be sure before the “recreate storage” step that you have all the HDs clean with diskpart /clean. Of course the WD type should be included in the list of allowed drives. If you will manage to recreate the storage it is very unlikely that you will have issues with the Recovery USB step (though it will take quite some time). USB stick should be 2.0, not 3.0.

kind regards

Davide

17

also make sure you have a dhcp server and just one/same subnet

18

Thank you both for your help!

It is set to DHCP. I have cleaned the disks (again) with diskpart/clean, ran the storage creation usb and got a “storage ok” message and am now running the recovery usb. It starts the recovery and gets all the way to Recovery Started (when I am suppposed to go back to the computer) but the software cannot find the NAS. I can login into my ASUS router and see it but it does show up with an assigned IP then disappears and comes back after 15-20 seconds or so.

So I decided to get an older router I had laying around. I connected just my PC and DX4000 to the router. I get a constant IP of 192.168.0.101 from the NAS and my computer is 192.168.0.100. So they should be able to see each other, right?! I tried to Remote into the ip and get nothing. I tried [ipaddress]/connect and get nothing…

Does this all (creating USB’s and running the tool) need to be done on Windows 7? I am currently using 10 to do all of this and do have an old laptop that has Windows 7 on it…

Again, Thank you for all of your help!

(Also I did check to make sure the drives are all white listed.)

19

Sounds like good progress. You will not be able to ip/remote etc until your worker pc finds the dx4000 and installs. Ping might work though

Win 10 is fine but make sure you do not have any 3rd party av or firewall. As I type I had the thought you may need to enable SMB v1

Once someone tried forever and never got it and simply changed pc’s and it worked fine. So you may want to try your Win7

20

Hi,

I sometimes had issues like yours and often succeded in the same way you tried (i.e. use an alternative router and connect only PC and NAS). I wonder if having an internet connection as well might help. Windows version should not be an issue but it is definitely worth to try with different PC or laptop.

regards

Davide

21

First off, Thank you both (Gramps and DTMtech) for all of your help!

I wanted to come back to tell my process to get this thing going. Ultimately, I believe changing PC’s on a separate router is what did it but I will run through my issues and resolutions although they may not be in the exact order that I encountered them.

  1. 2.0 USB’s
  • I ended up using 2 different types of 2.0 USB’s. First was a 16GB PNY. Again after multiple attempts and no progress I purchased a different brand (SamData 16GB) and they seemed to work. Not sure if that was the ultimate issue but it seemed to work better.
  1. Cleaning the discs
  • I couldn’t tell you how many times I took the drives (4) and diskpart/clean them. Also one thing to mention is that in Disk Management you should see no partitions but I also left them not initialized or given a drive name. Just a clean, unused drive. At first I was reassigning them letters and I couldn’t get through the storage step. Also to note that each time you clean them you need to make a new Storage USB as there are log files that are saved on the USB and it wont work. I believe if you don’t do this, you will get to the end and instead of “Storage created successfully” you get “Storage OK”. You want it to say it was created successfully.
  1. Restore
  • After getting the storage successfully setup, I worked on restoring the OS. I had a separate USB that I created as the recovery USB. Seemed like a long time to get to this point LOL.
  1. Connection to the server
  • After I started the Recovery I would get to “Recovery Started” and would go back to my computer to see if the software could find the server. I could never see it. No bueno. After going back a cleaning the discs again and recreating USB multiple times I would still get the same thing. I found some forums about the network port issues but I did have network lights blinking. I decided to pull out a old TPLink router and connect just that and the PC. Still couldn’t see it. So I decided to haul up a different laptop that has Windows 7 and figured I should start over. I recreated the USB’s on the Win7 computer, cleaned the discs and tried again! Server found! Woo! BUT when I ran the recovery, I got an error toward the end :frowning:
    The Win7 computer is SUPER old and was pretty slow so I thought maybe it was the laptop as I had seen that others had done this with other windows versions. I ultimately went back to different Win10 computer to create USB’s and run the setup (different from the orig Win10 computer) and had it connected to the router with just the server and internet access.
  1. Recovery Error
  • The recovery would start, get close to the end and I would get a “Could Not Reset to Default Error 0x80070570”. Boy was that frustrating. So I looked around the forums again. I ran into Gramps saying AGAIN that it is important to see if you have a good download (I am a noob and don’t know how to check for this). This brings me to my last point.
  1. Finding a good copy of the Recovery software.
  • I started with a link I had found in one of the many forums that I read. After not succeeding with multiple attempts I read more forums. I kept seeing multiple times that you need a good download, I decided to reach out to support who gave me this link to the software on the WD website (I am in the US so I used the PANAM version)

This was my crazy process and issues that I troubleshooted to get this dino going! Hope this helps others by putting things I ran into and searched the forums for in one place. Good luck everyone!