You can reset the MyCloud with no problem. This will allow you to re-assign the adminstrator and your data will remain intact. However, this will mean that you will need to reassign sharing and access rights for all your users. You dont say how many you have, but if it is only a few then it is not too much hassle.
It’s not necessary to use the desktop application. You can manage the device using the dashboard from your internet browser. Just type in the IP address in the address field, or alternatively type in http://wdmycloud.local/UI/
From the dashboard home page eject any device attached to the USB port (using the function in the top right dashboard.
From the dashboard, Settings - Utilities select System Only Restore. Not any other option. Allow the restore to complete. As always, it is wise to have a backup in place before making system changes…
3. Once the MyCloud has rebooted and you have a blue light you can log into the dash board and this will allow you to register the new administrator.
- You will now have to redefine your users and assign their permissions to access the shares.
Refer to the user manual for this procedure.
Reset procedure (if necessary):
If you have any problems in this process, you can reset the MyCloud by taking a paper clip to the reset button on the rear of the MyCloud. Unplug the network cable and power cord. Leave it for a minute.
Take a bent paper clip and press the reset button - hold it in while you plug in the power cord. Hold it for 40 seconds.
Connect the network cable
Log in to the dashboard