Help please My Book 1 TB not functioning

WD External Drives External Drives for PC
1

HI, i have owned the My Book 1 TB fExternal Drive or PC for almost a year with no issues. Now I want to use it and access my files and the only thing i can report is 

The white light does not light or blink

I only hear a whining noise for about 10 seconds (like it is going into startup) and then nothing.

I tried this on 2 PC’s 

It does not show up at all in Windows as a drive or under Disk Managment.

Any suggestions are greatly appreciated.

2

Does it fire up for a couple of seconds with just the power supply plugged in and not connected to a computer? It should. Try that first and then connect to the computer and see if there is a response as you connect. Also try the different interface cables. good luck.

3

Contact WD and see if they will send you another power adapter. If that isn’t it it’s probably the drive or circuit board.

Joe