Help needed can’t connect

WD Legacy Products My Book Live
1

Hi I have 3 my book live drives.
Lately one has started causing problems.
It shows green light on front.
But I cannot access anything from my computer.
No dashboard
No shares
It shows unknown in quick view

So far I have done the 4 second reset made no difference
Then I did the 40 second reset and it came back to life. Worked perfectly for 2 days and now it’s done the same thing again.

Any advise would be great.
I’m at my wits end.
Thanks.

2

Hi Dyoung,

May be you should try contacting WD’s Technical Support Team about this.

To contact WD Technical Support Team:

https://support.wdc.com/support/case.aspx?lang=en
The link below, will allow you to contact Support Team:

3

See my post… MBL Network not working.

Good luck

4

somebody hacked my wd account