Help needed can’t connect

Hi I have 3 my book live drives.
Lately one has started causing problems.
It shows green light on front.
But I cannot access anything from my computer.
No dashboard
No shares
It shows unknown in quick view

So far I have done the 4 second reset made no difference
Then I did the 40 second reset and it came back to life. Worked perfectly for 2 days and now it’s done the same thing again.

Any advise would be great.
I’m at my wits end.
Thanks.

Hi Dyoung,

May be you should try contacting WD’s Technical Support Team about this.

To contact WD Technical Support Team:


The link below, will allow you to contact Support Team:

See my post… MBL Network not working.

Good luck

somebody hacked my wd account