HELP! I am locked out of my My Book!


I failed attempts with my password on my My Book, it came up with an error message saying to try again I need to unplug, switch it off and on again and plug back in. I have done this twice and it just keeps showing the same error message with nowhere to put my password in? Any help with this I would be ever so grateful! 

I can’t afford to lose all this data since my Mac has been having issues and my other MyBook not backing up.



Try restarting the Mac 

or better yet another computer

Thank you, I will try both