House lost power now my book wont unlock

was backing up my old computer when we lost power. when the power finaly came back on i went to resume the back up and my book dosnt work. when i plug it in it lights up, makes 5 sounds ( sounds like buuuzzz ip) and the lock light is on. I dont remeber if i had ever given it a password, dont think i did. I have looked in the forum and on line for the last couple of days trying to figure it out. my computer dosnt recognise that i have it plugged in and the smareware isnt helping. the WD SmartWare Drive Unlock utility isnt working. Anyone have any ideas for me? thanks.

Ony

If you have a windows computer check if the my book is recognized on the disk management, if you have a Mac check on disk utility.

Windows

http://wdc.custhelp.com/app/answers/detail/a_id/1284/session/L3RpbWUvMTMzMDg5NzgwMC9zaWQvTWQyekFnU2s%3D

Mac

http://wdc.custhelp.com/app/answers/detail/a_id/866/session/L3RpbWUvMTMzMDg5NzgyMi9zaWQvRmVDRUFnU2s%3D

1 Like

thanks for that. i checked and my book is not recognized on the disk management. ::sigh:: Any help as where to go from here? thanks 

ony