I have several WD My books and have 4 in total, Now my 2 3tb ones wont show up at all, I have 2 macs so have tried both and just nothing , yes I have checked disc utilitys and nothing there. The power light is on the Hardrive , this is happening with both as I have 2 of these, I have updated firmwar and all software.
Just find it strange both don’t work yetmy older models do
Yes tried dufferent usb leads, and if you read you willsee I have tried on 3 different macs! Still waiting for a reply via your customer service since last Sunday, nice 1 day reply hey!
Hi again, try requesting a replacement power adapter from tech support, the should be able to arrange this for you. If the problem continues, the My Book would unfortunately appear to be faulty.