My Book Not Appearing in Finder Nor in Explorer

WD External Drives External Drives for Mac
1

I’m on a Mac Pro (early 2009) and use a WD My Book as a fifth hard drive. It was fine one day, gone the next. And the light went out. The drive doesn’t show in Disk Utilities nor in Finder. However, I can still feel the drive running and the small window on the side still shows capacities. I don’t think the drive is really bad. I might add that I also have Windows XP in Bootcamp, and the drive can’t be seen there either in Disk Manager.

I’ve tried different cables and different ports, ones that I know do work. Connection is Firewire 800.

Any thoughts, ideas, or help would be much appreciated. Thank you,

2

Hello,

If the unit has a USB connection, try to connect it to the computer via USB to see if this way it comes up.

3

Thanks. The connection appears to be a mini USB, but I can’t get either of the cables I have to fit that connector. Do you know if it’s mini or micro? I wish that WD had put in a standard USB socket, but alas, they did not, at least not in the My Book I have.

4

Following up here. I did find a cable that fits, surprise, surprise. I think it’s mini. Anyway, no go; it doesn’t work using USB either. I can still feel the drive running but still no light and no appearance in Disk Utilities.

5

You said that the light would not come up on the unit? try to connect the power directly to a wall outlet see if this helps.