Help! Cannot access anything on My Cloud! Nothing works!

[Bennor]

Do you see the My Cloud icon under Network in Windows File Explorer? The icon should look something like the following:

If you do not see that icon and are using Windows 10, see the following post for various troubleshooting steps to try as there are several Windows settings that can cause problems with properly seeing the My Cloud on the local network. In particular see Windows 10 Specific Method 1 through Windows 10 Specific Method 5.

Compilation of Windows 10 Methods, Steps and Solutions

Windows 10 Issues and Potential Solutions This posting pulls together, in one place, several of the methods, steps, and procedures used by others to resolve their Windows 10 / My Cloud issues or problems. Note: The compilation of methods and steps below may not solve your individual Windows 10 / My Cloud problem or issue. One cannot stress this enough, if you have not already done so read the WD My Cloud User Manual! UPDATE!!! Before trying any of the methods, steps or directions below, updat…