Just hooked up my new 4T MyCloud and need to copy 1.7G of archives to it. The problems that I’m having are that whether hooked to my router or directly to my Mac, the transfer speed is UNBELIEVABLY slow. (a single 5G folder took 17 hours) I cant believe that is normal for MyCloud transfers. I have a very fast network- 100mbs and a brand new dual band router.
Worse yet, the transfers frequently fail and it just stops transferring. I could deal with that by just restarting the transfer where it left off but MYCloud seems to create all of the folders in a transfer first and then proceeds to poulate those folders. This makes it impossible to determine which files didn’t transfer without searching the contents of each folder and cross referencing them with the original archive. My archive has many thousands of folders so this is not an option.
I find this very frustrating as I have never had trouble backing up my archive to new drives before. I could simply select the entire contents of the old drive, drag it to the new drive and wait about 10 hours for it to complete. I have never had problems with the copying failing before and if I were to stop the transfer mid way I was always able to see where the transfer stopped and pick it up again from there. My archive has a separate folder for each client, and each job for that client is in a separate folder within that client folder.
I can only hope that once I manage to get my archive onto the MyCloud (intact) that adding to it wont be as big a problem.
But how do I get this large amount of data onto the drive (intact) in the first place? I have tried hooking it to my computer via USB and that doesn’t work. The drive does not appear. If I hook it up via ethernet, I can access it via the MyCloud app but that is where the transfers fail after an excruciatingly long transfer.
Sorry for the long post but I am at my wits end am close to just sending this thing back. Can anyone help?