Hi all… nice to see a bustling community, I just hope someone can help me out with a problem I’m experiencing.
I set up another My Book Live on my partners network, all went well, but I’m having all sorts of problems with mine. Basically, my setup is an iMac, wirelessly connected to a Billion 7404VNPX router (802.11n & Gigabit) with the MBL hardwired to the router. (While not really relevant, my partners setup is a Mac Book Pro, same router, extact same setup, i.e. wireless to router, MBL connected to router. There didn’t seem to be any problems at their end).
It all started with problems trying to update the firmware. I was getting all sorts of Communication errors (pointing me to KB 5657), so I ended up setting a static IP address, and that seemed to resolve the FW problem, and I’m know runnig the latest FW on my MBL.
The issues I’m currently having are getting the data onto the drive. To try and solve the problem, I’ve currently disabled Twonky, iTunes & Remote Access as all I want is a network drive with my Movies/TV shows stored, but linked to my iTunes library. Copying 180+GB across the wireless network was going to be painful, so I connected the MBL directly to the ethernet port on my iMac. I could happily browse the UI, and all the mounts appeared as they should. I used the direct connection on my partners drive to copy data, and I’m pretty sure 20GB of data only took half an hour (if that) to transfer to the drive, so I was expecting it might take somewhere about 3-3.5 hours to copy the data I had. When I started copying the data, Finder told me it was going to take in the region of 10 to 11 hours. So I went to bed, and left it copying. This morning, I woke to find about 150GB copied to the drive, and a Finder error -50 message on the screen. I’ve spent the whole day trying to copy the rest of the data to the drive with no luck. I selected a 6GB folder (24 files), and every time I’ve tried to copy across, I get the same Finder error -50 after between 2 & 3GB has been copied. The green light on the front continues to blink, I lose ssh access (broken pipe), and the UI dies. The drive appears to be doing something for a while after that as it continues to make noises as if the drive is being accessed. I’ve been leaving it for an hour or so after the failed copies, and it’s still dead to external access, so I’ve been pulling the plug, and rebooting the drive, and it comes back up ready to try again.
I’m concerned about the copy speed to begin with. I’m certain the copy of data over at my partners place was pretty fast, as I mentioned, yet 180GB in 10 hours seems much longer. The 6GB folder I was copying over was estimating about 30 minutes, but it never ended so I can’t be sure.
All lights and network utils show that the drive is connected at 1000, so the connection seems good. Both iMac & MBL are set for DHCP network (however, I’ve tried this with static IP addresses too).
I’ve tried factory resets, running diagnostics, and just about everything else I can think of, but I’m at a complete loss. Does it sound like there may be a problem with the drive? Is it worth returning it to the store and getting a replacement, or does anyone else have any suggestions? I’ve trawled through the forums (and google) and have been in and checked the disk usage (from various topics about log files expanding), yet a df -h on the MBL shows the log drive to be only about 20% used.
Any help/advice would be much appreciated.