Harddisk Issue

WD External Drives WD Portable Drives
1

Hi guys,

Need your advise here.

Currently my WD Passport 2TB external harddisk is facing some issue.

Upon copying some files into the harddisk, it just keep getting stuck at 80/90%. Same thing happen even I tried transferring files from other computer.

If I cancel the process, the window will freeze and I cant even end task. I will need to unplug the cable out.

I already tried chkdsk :smiley: /F on it and took almost a day to finish scanning. But after that I kept getting error 0x8007045D during transferring files.

please advise on what should I do now :frowning:

Note: HDD is still under warranty

2

Hello there,

Have you tried to connect the unit to a different USB port or used a different USB cable to see if you get the same result?

3

Yes, I did try that as well.

Still facing same problems as mentioned earlier. :frowning:

I just bought the harddisk not too long (less than a year)

4

Go to thwWD site  and download Digital Life Guard and test the drive with that.

Jpe

5

Hi Joe_S,

Downloaded Digital Life Guard and ran extended test resulted in error message “Too Many Bad Sectors Detected”

6

Hey guys,

Any ideas what should I do now? :frowning: